Mercedes-Benz of Bonita Springs

Excellence in Customer Service!! Best car buying experience! John Bradley and Thomas Nagy assisted me with the purchase of a 2019 G550 and it was the best car buying experience that I have ever had. Both John an John Bradley and Thomas Nagy assisted me with the purchase of a 2019 G550 and it was the best car buying experience that I have ever had. Both John and Thomas were very informative, quick to the point and no bs. Their attention to detail and level of service was second to none. I have recommended them to at least 5 people already. Truly the best!! More

Great Sales with Doug Siegel was painless and professional. He was attuned to our needs and meet them with a minimum of back and forth negotiating Sales with Doug Siegel was painless and professional. He was attuned to our needs and meet them with a minimum of back and forth negotiating More

Excellent purchase experience I have purchased many cars over the years and this was the best the best experience that I have had. My wife and I negotiated a purchase of a 2018 GLC I have purchased many cars over the years and this was the best the best experience that I have had. My wife and I negotiated a purchase of a 2018 GLC 300 SUV this summer. We were pretty close on the deal but my wife and I at the last minute decided to hold off until the end of the year. The dealership was very understanding and did not try to pressure us. We came back and expressed an interest in the same deal just before thanksgiving. The sales person said he was having trouble finding a similar 2018 car but found a 2019 car with the same numbers . He made a proposal by email and I countered with a slightly better trade in number on my old car and we had e a deal without my even having to come into the dealership. My wife and I came to the dealership on Black Friday and we closed the deal including all paperwork in less than 3 hours. The closer was very organized and the extra options were clearly presented by him. The dealer Harry Sugerman was very profesiomal and patient with all my wife's questions about the operating features of the car. The building includIng the service area is immaculate and very well organized. We brought the car in to the dealership few days later to have the car paint coated and that went very smoothly. The best thing is that we love our car. I had bought an mercedes ML series SUV years ago and was not that happy with the car. This 2019 SUV is a major improvement. We have owned AUDI Q5s the last 8 years and this GLC is a big step up for us n safely, styling and handling. Looks to me like mercedes has made a clesr concerted effort to jump to the top of the heap in th luxury car market. Mercedes benz Bonita is a great new addition to the Naples car market. Looks like we have found a new home. More

Going above and beyond I recently purchased a used vehicle at Mercedes-Benz of Bonita Springs. It was a positive experience from start to finish. What has been most impres I recently purchased a used vehicle at Mercedes-Benz of Bonita Springs. It was a positive experience from start to finish. What has been most impressive though, is the follow up since the sale. I've reached out to my salesman (Thomas Nagy) multiple times with a variety of questions. Each time, he responded quickly and professionally. This was the kind of service Thomas promised as we were negotiating the sale, and he has delivered. More

Great Service representative! Geoff Kaleal went out of his way to keep me informed on the diagnosis and service of my car. Very pleasant experience. Great guy! Thanks Geoff Kaleal went out of his way to keep me informed on the diagnosis and service of my car. Very pleasant experience. Great guy! Thanks More

Awesome Service The level of service provided at this location is amazing. They know what you need even before you ask and they are willing to go extra mile. I high The level of service provided at this location is amazing. They know what you need even before you ask and they are willing to go extra mile. I highly recommend this dealership for all your Mercedes needs. More

New purchase service From the moment I pulled into the service department I was treated so well and everything with the loaner was pre arranged so went quickly. Everything From the moment I pulled into the service department I was treated so well and everything with the loaner was pre arranged so went quickly. Everything was outstanding. More

Truly a high quality experience You can't ask for a higher quality dealership and salesmen then I experienced when I purchased my new vehicle. It was a partial day well spent! You can't ask for a higher quality dealership and salesmen then I experienced when I purchased my new vehicle. It was a partial day well spent! More

Exceptional sales and service team I have had experience with purchase and service of three vehicles at this dealership over the past two years. Every contact with them has been positi I have had experience with purchase and service of three vehicles at this dealership over the past two years. Every contact with them has been positive. MB of Bonita should be considered a benchmark for other premium dealerships to emulate. More

Exceeded our expectations We bought a used Lexus from this dealer. Our salesman Ken Lucas was absolutely superb. His people skills and product knowledge were both exceptional We bought a used Lexus from this dealer. Our salesman Ken Lucas was absolutely superb. His people skills and product knowledge were both exceptional. The whole staff was professional and courteous, the purchase price was appealing, and the promises made were promises kept. We got a good deal and felt great about the whole process. The experience exceeded our expectations. More