Mercedes-Benz of Boerne

Great service department, Pat was very tentative to our needs and we were kept well informed. needs and we were kept well informed. More

Chris offered great professional and kind service. He was excellent. The persons that washed did not do a good job, and it had to be redone. The last person who drove my car back, did not say anything He was excellent. The persons that washed did not do a good job, and it had to be redone. The last person who drove my car back, did not say anything, just parked it and walked away. More

Eddy Waters was very professional, right away he sent me the prices for the work they were doing on my vehicle. Mr. Eddy does excellent work. Thank you for all you do Mr. Eddy. Keep up the good work. The te the prices for the work they were doing on my vehicle. Mr. Eddy does excellent work. Thank you for all you do Mr. Eddy. Keep up the good work. The technician Erik did an excellent job on my vehicle. My vehicle feel good while driving and feeels very smoothly. Mr. Eddy and Erik thank you so much for everything you do. More

The service department has always met my needs. James Patch is my go to guy! James Patch is my go to guy! More

Wonderful dealership and service department. Linda is the best service manager. So helpful and keeps me updated through the service. Linda is the best service manager. So helpful and keeps me updated through the service. More

The people who work here were really nice and made sure that we understood how the process was going to go. that we understood how the process was going to go. More

My car was serviced in the time frame promised and the friendliness of the staff was above reproach. friendliness of the staff was above reproach. More

Service appointmen set fast. Loaner car was also arranged. Pick up after service was completed was also quick and efficient. Loaner car was also arranged. Pick up after service was completed was also quick and efficient. More

Need to improve their communications for example scheduling and sending emails. I would prefer a phone call. scheduling and sending emails. I would prefer a phone call. More

I always get 5 STARS from this dealership. I was met by staff as I pulled in and quickly put in contact with my service advisor. Art and James were helpful, friendly and professional. My Sp I was met by staff as I pulled in and quickly put in contact with my service advisor. Art and James were helpful, friendly and professional. My Sprinter went in and out when they said it would. A recalibration was done due to a window replacement and it's working as it should, and their 'all clear' multi-point inspection was done giving me peace of mind as I drove off. THANK YOU! More