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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
720 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 720 reviews

October 05, 2024

Lynda De La Cruz kept me updated through the entire service process! She always provides outstanding kindness and professionalism!!! More

by Bdlitteral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la cruz
Report | Print
Oct 12, 2024 -

Mercedes-Benz of Boerne responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2024

Excellent service, very well performed work. Just a bit expensive but in line with most dealerships. More

by thomas.meek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
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Oct 05, 2024 -

Mercedes-Benz of Boerne responded

Hello Thomas, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 02, 2024

Always feel welcome Always cordial / knowledgeable staff Pat Enriquez in service department is always exceptional More

by Markrcf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
Report | Print
Oct 05, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 01, 2024

People at dealer are very friendly. Service is also kind and friendly. Tech shop View window is nice as well. More

by Betty
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
Report | Print
Oct 05, 2024 -

Mercedes-Benz of Boerne responded

Hi Betty, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2024

Great service, Benjamin, very patient did a great job in taking time answering all our questions and concerns. He made our buying process very smooth and comfortable. More

by harirama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bemjamin
Report | Print
Oct 02, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2024

My service advisor is a jewel. Although my SL, after being in service for a month, mainly just sitting, had to go back to have the top collapsible mechanism fixed (it was lose & r More

by Godzilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
Report | Print
September 27, 2024

Lynda de la Cruz is the best service advisor! She always provides excellent customer care and support. More

by DPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
Report | Print
Sep 30, 2024 -

Mercedes-Benz of Boerne responded

Hi, thanks for your praise and kind comments about Lynda. Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2024

Lynda took care of everything for me. Explained what was done to resolve the issue and provided loaner vehicle so I would not be without transportation More

by Bill1975am
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levy and Lynda
Report | Print
Sep 30, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy to hear you had such a positive experience with Lynda! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 26, 2024

I’ve dealt with Service and Mark Delafuente as well as Linda de la Cruz Do an excellent job. More

by Glitt1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de la Cruz and Mark delaFuente
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Sep 28, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2024

Jeff was amazing! !! Great through the entire sales process and even offered and drove new car to us in Austin and picked up the trade in. Truly, top notch! More

by Jdale9675
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bouchard
Report | Print
Sep 28, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! We hope you have a great day!

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