Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
724 Reviews
Call Dealership (844) 650-7756
View Awards

31445 Interstate 10 W

Boerne, TX

78006

Directions

By Type

Showing 724 reviews

January 24, 2024

Albert was super supportive and accommodating. He guided us through the entire process and ensured we were informed the entire time. More

by oraliamburns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
Report | Print
Jan 26, 2024 -

Mercedes-Benz of Boerne responded

We're pleased to hear that Albert provided super supportive and accommodating service. It's great to know that he guided you through the entire process and kept you informed at every step. Thank you for choosing us, and we appreciate your positive experience!

January 24, 2024

I had a check engine light warning last weekend. I made a 7 am appointment online for Monday. By 10 am I had a video tech report explaining the issue and recommended solution. The parts were order More

by Rjduran833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Report | Print
Jan 30, 2024 -

Mercedes-Benz of Boerne responded

We're pleased to hear about your positive experience at our dealership, especially in resolving the check engine light warning efficiently. It's great that you were able to schedule an appointment online, receive a video tech report, and have the issue addressed promptly. We appreciate your kind words about Matt and his professionalism in keeping you informed. Thank you for your continued satisfaction, and we look forward to serving you in the future!

January 22, 2024

I always get outstanding service at Mercedes Benz Boerne. I highly recommend the Mercedes Benz Boerne Team. Thank you. More

by Vic Vaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Pisano, Tumay Olivia
Report | Print
Jan 25, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words Vic! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 21, 2024

Clean beautiful facility; excellent customer Service; easy to schedule maintenance online; always a pleasant experience to visit the dealership More

by par927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Report | Print
Jan 23, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 20, 2024

Mr. Spencer provided detailed progress of our A service. He is a great advisor, happy to have him as our advisor. More

by elizabeth7245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Report | Print
Jan 23, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words Elizabeth! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

First class experience all the way. Would recommend to anyone! They were informative, patient, and helpful. More

by chad12emerson@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora Guizar-Weedman
Report | Print
Jan 23, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Service completed on time as promised. I have always received excellent service. My service representative is outstanding. She knows how my cars are maintained and kept she always keeps me More

by genegrubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda delaCruc
Report | Print
Jan 24, 2024 -

Mercedes-Benz of Boerne responded

We're pleased to hear that your service was completed on time as promised and that you've consistently received excellent service. It's wonderful to know that your service representative is outstanding, keeping you informed about the status of repairs or routine maintenance. Having someone who understands and maintains your cars well is valuable. Thank you for choosing us, and we appreciate your positive feedback. We look forward to providing excellent service in the future!

January 17, 2024

Great service, friendly staff, fast work! Highly recommend! They were wonderful to work with, even though we didn’t spend much money because we were mostly doing recalls. James in Sprinter de More

by tomjohnson150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pasch
Report | Print
Jan 21, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to hear that you received great service from our friendly staff, and the work was completed quickly. It's fantastic to know that your experience, even for recalls, was wonderful. Thank you for highlighting James in the Sprinter department for being great to work with. We appreciate your recommendation, and we look forward to serving you again! Safe travels!

January 15, 2024

Very friendly staff. In and out for my 20000 service. Gave us a loaner to get some lunch nearby. Highly recommended. More

by Jquevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. De La Cruz.
Report | Print
Jan 18, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 13, 2024

We drive 500 mile round trip to have MB of Boerne service our sprinter when there is a MB dealer 10 miles from our home! Staff knowledgeable, courteous and reputable! A+++ in our book! More

by jnr321jnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James & Zack
Report | Print
Jan 16, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear you have a strong trust and satisfaction with the service provided by Mercedes-Benz of Boerne for your Sprinter, despite the considerable distance. Having knowledgeable, courteous, and reputable staff is crucial when it comes to servicing your vehicle. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
30
31
32
...
73