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Mercedes-Benz of Boerne

Boerne, TX

4.8
724 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 724 reviews

January 30, 2024

Lynda answered my call very quickly and listened carefully to my concerns. She takes attention to detail! Thank you. More

by almalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Dela Cruz
Feb 01, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 29, 2024

Thank you for a smooth and enjoyable experience while purchasing our vehicle. Sales Rep was patient and helpful to meet our needs and wants. Finance was thorough and knowledgeable. More

by Melissa Badillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bouchard
Jan 30, 2024 -

Mercedes-Benz of Boerne responded

Thank you Melissa for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 28, 2024

Great customer service rep, Andres Potes, was very professional, helpful and personable. Recommended services that needed attention, but did not pressure me into having them performed. Overall, ve More

by rgonzales42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Pote
Feb 01, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that your experience with Andres was excellent. It's great to know that he provided professional, helpful, and personable assistance, recommending necessary services without pressure. We appreciate your positive feedback on the well-coordinated service department and the clean, comfortable waiting areas. Thank you for taking the time to share your positive experience! Safe travels!

January 27, 2024

Great Service as always from Eddy Waters and his team! ! Eddy is the reason I drive across town to the Boerne Dealership. More

by Jenkins87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Pisano, Tumay Olivia
Jan 30, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 26, 2024

Professional and knowledgeable people like Matthew Johnson my service advisor make the experience easy and painless. More

by Jhgatens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
Jan 30, 2024 -

Mercedes-Benz of Boerne responded

We're glad to hear that Matthew, your service advisor, made the experience easy and painless for you. Professional and knowledgeable service is something we strive for. Thank you for your positive feedback and for choosing our service!

January 26, 2024

Always. Awesome service. Matthew and his team are rockstars. They take care of both our Mercedes and do an incredible job More

by elliottlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 30, 2024 -

Mercedes-Benz of Boerne responded

We appreciate your kind words! It's fantastic to hear that Matthew and the team consistently provide awesome service for both of your Mercedes vehicles. Thank you for your continued trust and loyalty!

January 26, 2024

The quality control and customer attention is what makes the difference from any other dealer. The service person Mr. Andres Potes is knowledgeable and give to the client a very special attention. Mercedes- More

by daniel campo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Potes
Jan 31, 2024 -

Mercedes-Benz of Boerne responded

Thank you for sharing your positive experience! It's wonderful to hear that the quality control and customer attention, especially from Andres, have made Mercedes-Benz of Boerne stand out as the best dealer for you. We appreciate your kind words!

January 26, 2024

The service I've experienced IS TOP NOTCH! !!!!!!!!! Charles ROCKS!! Clean environment and friendly outside attendants/greeters! More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles should be listed under service. He's great! Hard worker and responsive!.
Jan 26, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that you had a top-notch experience with our service! Charles appreciates the shout-out, and we're glad you found our environment clean and our outside attendants/greeters friendly. Thank you for choosing our service!

January 26, 2024

Ryan is great. He always keeps me updated on the Progress. I enjoy working with him. More

by Betty Blalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Delahonte
Jan 26, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Ryan provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 26, 2024

Pat has been and always is amazing when helping me with the needs of the car. She goes above and beyond and I will go to Boerne Merceedes just because she is so great More

by Priscilla Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrica Enriquez
Jan 31, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that Pat has consistently provided amazing assistance for your car needs. Loyalty to a dealership often stems from exceptional customer service, and she has made a positive impact on your experience. Safe and happy driving!

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