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Mercedes-Benz of Boerne

Boerne, TX

4.8
724 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 724 reviews

February 12, 2024

Very helpful and fixed the car on time. Will be back again lynda is the best! More

by speedway411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda delacruz
Feb 13, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that you had a positive experience with us and that Lynda provided excellent service. Your satisfaction is important to us, and we appreciate your feedback. Thank you for choosing us, and we look forward to serving you again in the future!

February 12, 2024

We have used other dealerships for repair services, MB of Boerne is hands down the best. They are efficient and friendly. I appreciate their attitude and helpful service. More

by emilyiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Potes
Feb 14, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words! We're thrilled to hear that you had an exceptional experience with our repair services at Mercedes-Benz of Boerne. Our team is dedicated to providing efficient and friendly service, and we appreciate your recognition of their attitude and helpfulness.

February 09, 2024

Linda de la Cruz is a great ambassador for the dealership. She is the quarterback that addresses all issues flawlessly. The company is lucky to have her. More

by Rugar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de la Cruz
Feb 10, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words about Linda! We're delighted to hear that she serves as a great ambassador for the dealership and addresses all issues flawlessly. Your recognition of her contribution is appreciated, and we consider ourselves fortunate to have her on our team. We appreciate your business and look forward to serving you again.

February 05, 2024

Linda de La Cruz was excellent in every way. She is a gem, and you are lucky to have her. More

by Rugar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de La Cruz
Feb 09, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words about Linda! We're thrilled to hear that she provided excellent service. We appreciate your positive feedback. We value your business and hope to continue providing you with exceptional service in the future!

February 05, 2024

Staff friendly, knowledgeable and helpful especially person in charge of loaner vehicles. I would recommend to others More

by Ozzycor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
Feb 09, 2024 -

Mercedes-Benz of Boerne responded

We appreciate your recommendation! It's wonderful to hear that the staff was friendly, knowledgeable, and helpful, especially with loaner vehicles. Thank you for choosing our dealership, and we look forward to serving you in the future!

February 03, 2024

Excellent customer service, always satisfied. Step by step they keep you informed and offer options when needed. More

by Dinah230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
Feb 08, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words Dinah! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

My service guy Mark DeLaFuente was very good. Overall the experience was positive but I feel that the dealer's specials page on their website is very misleading. They said they were having a batt More

by Casebase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark DeLaFuente
Feb 08, 2024 -

Mercedes-Benz of Boerne responded

Thank you for sharing your positive overall experience with Mark. We appreciate your feedback about the dealer's specials page on their website. Transparency in promotions is crucial, and your suggestion about providing discounts through service reps if advertised on the website is valuable. We'll pass your feedback along. Safe travels, and thank you for choosing our dealership for your service needs!

January 31, 2024

The customer service of this dealership is 10 stars! Nora was a pleasure to work with. She made buying my car very easy and hassle free. This was by far my easiest and most enjoyable car buying experien More

by jason.mckee13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora
Feb 02, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your 10-star review! We're thrilled to hear about your excellent experience with Nora at Mercedes-Benz of Boerne. We appreciate your recommendation and look forward to providing top-notch service in the future. Enjoy your new car, and thank you for choosing us!

January 31, 2024

Great! and Friendly Robert B is the one of the nicest person to deal with More

by nieaj37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Broiszewski
Feb 02, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Feb 02, 2024 -

nieaj37 responded

Thank you

January 30, 2024

Mr. Waters in the service department always takes great care of my family and myself. More

by wiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
Feb 01, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to hear that Mr. Waters in our service department consistently provides great care for you and your family. Thank you for choosing us for your service needs!

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