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Mercedes-Benz of Boerne

Boerne, TX

4.8
724 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 724 reviews

February 20, 2024

Ryan De took care of my car, everything ran smoothly! Thank you Ryan for the help! More

by darkzali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan De
Feb 24, 2024 -

Mercedes-Benz of Boerne responded

We're pleased to hear that Ryan took care of your car and ensured that everything ran smoothly. Thank you for recognizing Ryan's efforts, and we appreciate your positive feedback. Thank you for choosing us, and we're here to help with any future automotive needs you may have!

February 19, 2024

Communicate well. Customer relations are important and were addressed very quickly with follow up and quick action. More

by Moday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Pisano, Tumay Olivia
Feb 24, 2024 -

Mercedes-Benz of Boerne responded

We appreciate your feedback! It's great to hear that our communication and customer relations were addressed promptly and effectively. Customer satisfaction is a top priority for us, and we're glad you experienced quick follow-up and action. Thank you for choosing us!

Feb 26, 2024 -

Moday responded

Following up with rating

February 18, 2024

Andres was an amazing service advisor. My car needed a lot of work but he worked with me letting me know the absolute necessary maintenance. More

by chelsea33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Feb 23, 2024 -

Mercedes-Benz of Boerne responded

Thank you Chelsea for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 18, 2024

Overall had a great experience with this dealership. From start to finish had excellent service . The staff was very knowledgeable of their vehicles and gave many details. My personal sales representati More

by Usesnumbers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey Espino
Feb 23, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had an overall great experience with our dealership, and Rey, your personal sales representative, provided excellent service. His assistance with information, keeping you informed, and going the extra mile to arrange transport speaks to his dedication. Thank you for recommending Rey, and we appreciate your satisfaction with the entire process. Safe travels in your new vehicle!

February 17, 2024

Professional and courteous sales staff enabled us to purchase our new vehicle stress-free. Thank you! More

by pillowm58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Telamantez
Feb 23, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 15, 2024

This dealership and one other in Memphis where we lived 1999-2016 are the only consistently happy service experiences I have had in my long life!! There are several others in the San Antonio area for which More

by Iona707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Telemantes, Eddy Waters
Feb 17, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that your experiences with our dealership and another one in Memphis have consistently been positive and happy service experiences. Five stars for efficiency, professionalism, promptness, and discounts are fantastic to hear, and it's clear that these aspects contribute to making you a happy customer. We appreciate your positive feedback, and it's great to know that they maintain low employee turnover, fostering a consistent and positive environment. Thank you for choosing our dealership, and we look forward to continuing to serve you!

February 15, 2024

Linda is an amazing service advisor! Professional, thoughtful, and very helpful! She makes it comfortable for women! More

by MHolcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Feb 17, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to hear that Linda has provided you with amazing service as an advisor! Being professional, thoughtful, and helpful, and making the experience comfortable, are all qualities we value in our team members. We'll be sure to pass along your appreciation to Linda. Thank you for choosing us, and we look forward to serving you again in the future!

February 15, 2024

Mark DeLafuente is an absolute gem. He always goes above and beyond to be helpful and informative. More

by Brandy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Delafuente, Michael Valenzuela
Feb 17, 2024 -

Mercedes-Benz of Boerne responded

It's wonderful to hear that Mark has been an absolute gem, going above and beyond to be helpful and informative. We'll make sure to pass along your kind words to him. Thank you for choosing us, and we look forward to continuing to provide excellent service in the future!

February 14, 2024

Friendly, courteous, customer service. Thorough and detailed communications. Timely greeting by attendants. Every question answered, compassionate clarification of my issues and concerns. More

by RLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
Feb 16, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words and positive feedback! We're thrilled to hear about your experience with our friendly, courteous, and thorough customer service. It's wonderful that you felt treated as a valued client, and we appreciate your recognition of our efforts to address your questions and concerns. We look forward to providing you with the same level of service and interaction on your next visit. We value your business and appreciate the opportunity to serve you.

February 13, 2024

Great service, great people. I know that when I arrive there that I will be treated with great respect. More

by Timmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patch
Feb 16, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words Timmy! We are very happy to hear that we were able to provide you with an enjoyable experience!

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