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Mercedes-Benz of Boerne

Boerne, TX

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Reviews
Vehicles
4.8
724 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 724 reviews

March 02, 2024

Great customer service! I was impressed how Guy Vick helped with my car purchases, he provided me with excellent service throughout the entire process. He was friendly, know More

by Luis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Vick
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Mar 07, 2024 -

Mercedes-Benz of Boerne responded

Thank you for sharing your positive experience with Guy and the Mercedes-Benz of Boerne team! It's great to hear that Guy provided you with excellent service and made the car purchasing process smooth and enjoyable. We appreciate your recommendation. Enjoy your new car!

March 02, 2024

Excellent service, friendly personnel, knowledgeable and very understanding of issues involving my expectations and goals. More

by gparisealy
Recommend Dealer
Yes
Employees Worked With
Ivan
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Mar 13, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that you received excellent service and found our personnel to be friendly, knowledgeable, and understanding of your expectations and goals. Your positive feedback is much appreciated, and we're here to continue providing support for all your automotive needs. Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. Safe and happy driving!

March 02, 2024

Andres is amazing. He fixed my car and made the service process so easy. He is an asset to the dealership and makes customers feel VIP. More

by Linda May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Potes, Allen French
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Mar 07, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that Andres provided you with amazing service and made the process easy for you. Customer satisfaction is indeed valuable, and it's great to know that he is an asset to the dealership. Safe travels, and we hope you enjoy your well-serviced car!

March 01, 2024

They don’t waste our time. Everything is done in a timely manner, from making an appointment to picking up our vehicle More

by lily7244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
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Mar 03, 2024 -

Mercedes-Benz of Boerne responded

We're pleased to hear that your experience with the dealership is efficient and timely, from making an appointment to picking up your vehicle. We appreciate your business and look forward to serving you again in the future!

February 29, 2024

The salesman was great in and out and delivered vehicle, worked out great. Very happy! More

by Smithb175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Jones
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Mar 03, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that your experience with our salesman was excellent and that you are very happy with your new vehicle! We appreciate your business and look forward to serving you again in the future.

February 29, 2024

Friendly, helpful and no xxxxxxxx. Especially our service advisor James was very helpful. Night time tow truck drop off could be improved. Entrance too small for tow truck driver to tu More

by Ton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patsch
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Mar 03, 2024 -

Mercedes-Benz of Boerne responded

We appreciate your feedback and are glad to hear that you found the staff to be friendly and helpful, especially your service advisor James. Your insight regarding the tow truck drop-off during nighttime is valuable, and we'll consider this to improve the process. We value your business and look forward to serving you again in the future!

February 28, 2024

We are loyal customers of Mercedes-Benz of Boerne. Nora Guizar-Weedman is the BEST! More

by AB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora Guizar-Weedman
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February 28, 2024

Always such an amazing experience. Pat is the best.. the entire team is top notch More

by Jamey.kim04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
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Mar 02, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 24, 2024

Great customer service, quality of work and very fast at fixing my vehicle. Highly recommend. More

by Lupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
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Feb 27, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 21, 2024

Excellent, but don’t change the seat and turn the car off driver profile changes. More

by Taz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cardenas, Louis Pisano, Tumay Olivia
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Feb 24, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your feedback! We appreciate your positive experience. We aim to ensure that your experience with us is consistently excellent. Thank you for choosing us, and we look forward to serving you in the future!

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