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Mercedes-Benz of Boerne

Boerne, TX

4.8
724 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 724 reviews

March 13, 2024

After having looked at used cars at a number of reputable dealerships. I found the used car I was looking for, and had an exceptional buying experience. I didn't have to spend my day at the dealership, and t More

by DRod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Vasquez
Mar 16, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear about your exceptional buying experience with us! Providing a streamlined and efficient process is what we aim for, and we're glad that you didn't have to spend your whole day at the dealership. Additionally, we're delighted that you found the used car you were looking for and that our customer service met your expectations. Thank you for choosing us, and we truly appreciate your feedback. We look forward to serving you again in the future!

March 13, 2024

This dealership was able to service my vehicle even through the hassle of me being out of town and kept constant communication with me over any updates they had to share More

by Christopher.h.paz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de la Cruz
Mar 15, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to hear that our dealership was able to provide you with service for your vehicle, even during the inconvenience of being out of town. Keeping you informed and maintaining constant communication is important to us, and we're glad we could provide updates throughout the process. Thank you for your feedback, and we look forward to serving you again!

March 12, 2024

Very prompt and friendly. I certainly recommend them for getting your vehicle serviced. Very professional personnel! More

by jonvars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Pisano
Mar 13, 2024 -

Mercedes-Benz of Boerne responded

We appreciate your kind words! Thank you for sharing your positive experience with our prompt and friendly service. We're delighted to hear that our personnel were professional and that you would recommend us for vehicle servicing. Safe travels!

March 12, 2024

Excellent service. Great service advisor. Wonderful lobby filled with a huge assortment of snacks and beverages. More

by jerashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Mar 15, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 11, 2024

Charles did an awesome job, as my service representative. Fast perfect professional service as always . More

by cooks.84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Service Representative of Mercedes-Benz Bernie
Mar 14, 2024 -

Mercedes-Benz of Boerne responded

It's wonderful to hear that Charles provided you with awesome service as your representative. Fast, perfect, and professional service is certainly commendable. We appreciate your kind words and your business!

March 09, 2024

On an extended road trip thru Texas in our 2015 Sprinter Class B. Noticed one of my front tires wearing abnormally and called Boerne to schedule an alignment. Was going to follow that with tires. We were a More

by lazylnm
Recommend Dealer
Yes
Employees Worked With
James Patsch - 5 star
Mar 13, 2024 -

Mercedes-Benz of Boerne responded

Thank you for sharing your positive experience at Mercedes-Benz of Boerne! It's great to hear that the Sprinter-specific service manager took charge of the process and ensured that you could get both the tires and alignment done in one stop. Customer service and safety are top priorities, and it's wonderful to know that we went above and beyond to assist you during your road trip. Safe travels on the rest of your road trip!

March 06, 2024

Our service manager, Eddie Waters, is excellent, a rare combination of professional and personable! Thank you More

by jodaro91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters, Al Cardenas
Mar 10, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words! We're thrilled to hear that Eddie, our service manager, provided you with excellent and personable service. We aim to create positive and professional experiences for our customers, and it's great to know that we've met that goal. We appreciate your trust and business!

March 05, 2024

Ryan was Awesome, as usual! He is alway very polite and is a consummate professional! More

by Greg
Recommend Dealer
Yes
Employees Worked With
Ryan De La Hunty
Mar 07, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that Ryan provided you with excellent service! Politeness and professionalism are key aspects of our team's commitment to customer satisfaction. Thank you for your kind words, and we appreciate your continued trust in us!

March 05, 2024

They are all very professional and courteous in every department I have ever worked with. Would highly recommend. More

by lisa.annis78
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
Mar 08, 2024 -

Mercedes-Benz of Boerne responded

We appreciate your positive feedback! It's fantastic to hear that you've consistently experienced professionalism and courtesy across various departments. Thank you for recommending us. We look forward to continuing to provide you with excellent service in the future!

March 04, 2024

Worked with my usual representative to plan for a vehicle inspection ahead of vehicle registration. Dealership was thorough, honest, and stuck well to estimated completion time (as inspection was a walk-in). More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Mar 08, 2024 -

Mercedes-Benz of Boerne responded

We're pleased to hear that your experience with the dealership, especially for the vehicle inspection, was thorough, honest, and adhered well to the estimated completion time. Planning ahead for vehicle inspections can be crucial, and it's great to know that your representative worked with you to ensure a smooth process. Thank you for choosing our dealership, and we look forward to assisting you with any future needs!

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