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Mercedes-Benz of Boerne

Boerne, TX

4.8
724 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 724 reviews

March 24, 2024

Customer service was excellent. Lynda listened to our concerns and asked questions to gain a better understanding of our concerns particularly tires. More

by Irene.Garibay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la cruz
Mar 28, 2024 -

Mercedes-Benz of Boerne responded

That's great to hear! Lynda provided excellent customer service by listening to your concerns and asking questions to better understand, especially regarding tires. If you have any more feedback or need assistance with anything else, please don't hesitate to reach out.

March 23, 2024

Great Service! ! Patricia Enriquez Service Advisor provided excellent service. She was very friendly, helpful, courteous and professional. I always enjoy her enthusi More

by Carmen Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriquez
Mar 28, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Patricia provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 23, 2024

Had a blast my EQS. Eddy Waters of MB if Bourne got me in right away, ordered a tire, and set the car up for two software recall updates while they had it in. The provi More

by Hugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters, Louis Pisano, Tumay Olivia
Mar 29, 2024 -

Mercedes-Benz of Boerne responded

It's great to hear about your positive experience at Mercedes-Benz of Bourne with Eddy! We're glad he was able to assist you promptly and efficiently with your EQS, software updates, and loaner vehicle. Thank you for recommending our dealership and Eddy for fantastic customer service.

March 22, 2024

Lynda De La Cruz was absolutely amazing! Her customer service was outstanding and she was extremely knowledgeable about everything that was going on with my vehicle. She has numerous awards More

by nateconley72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Mar 26, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear about your amazing experience with Lynda at our dealership. Thank you for your feedback, and we're pleased that her customer service was outstanding, she was extremely knowledgeable and went above and beyond to make your experience carefree. We appreciate your recommendation and look forward to serving you again in the future!

March 22, 2024

Linda is the best service writer I have ever had. I drive from Alamo Heights to Boerne just because I trust her. I only live a couple miles from MB San Antonio, Linda is worth every mile. More

by Boernebob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Mar 27, 2024 -

Mercedes-Benz of Boerne responded

Thank you for sharing your experience with Linda! We're thrilled to hear that she provides you with exceptional service and earns your trust. We appreciate your loyalty and are glad to have you as a valued customer at Mercedes-Benz of Boerne!

March 19, 2024

Everything was great. Timing, service and Charles Spencer were exceptional. Look forward to my next service call. More

by tedzapp
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Mar 21, 2024 -

Mercedes-Benz of Boerne responded

That's fantastic to hear! We're glad to know that your experience with Charles and our service department was exceptional. We appreciate your feedback and look forward to providing you with excellent service during your next visit. Safe travels!

March 18, 2024

My service representative Linda Della Cruz is a dedicated professional ensuring that the customer's needs are held to the highest standards. Linda is the embodiment of mercedes the best in customer service More

by anthonykgrubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Della Cruz
Mar 22, 2024 -

Mercedes-Benz of Boerne responded

It's wonderful to hear about Linda's dedication and commitment to providing excellent customer service at Mercedes-Benz! We strive to uphold the highest standards, and Linda's embodiment of these values is truly commendable. Safe travels!

March 15, 2024

I would not buy a Mercedes from any other dealership. They friendly, straightforward and pay attention to what the customer wants. More

by tracyrayburn
Recommend Dealer
Yes
Employees Worked With
Scott Jones
Mar 19, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words Tracy! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 15, 2024

Great service in the service department. Charles was very informative and has great communication via text on the status of my vehicle. More

by Quickreview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Mar 19, 2024 -

Mercedes-Benz of Boerne responded

That's wonderful to hear! We're glad that Charles provided you with informative and communicative service, keeping you updated on the status of your vehicle. We're here to ensure your satisfaction with our service department!

March 14, 2024

Best customer service! ! Communicaton and care from both Charles and James was phenomenal!! Thank you! More

by fmarchuleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer and James
Mar 16, 2024 -

Mercedes-Benz of Boerne responded

That's fantastic to hear! We're thrilled that Charles and James provided you with phenomenal customer service, including excellent communication and care. We're here to help and ensure your satisfaction with our services.

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