Mercedes-Benz of Boerne

We were hesitant to take our Mercedes Benz CLS 450 to MB Boerne for service as in the past we have purchased & serviced several vehicles from them & the service experiences are typically horrible, and the l Boerne for service as in the past we have purchased & serviced several vehicles from them & the service experiences are typically horrible, and the last sales experience so horrible that we ended up buying this vehicle at MB of San Antonio. However, when faced with a recall check, we decided that as MB Boerne is only 2 miles away, how bad could they mess up a simple recall check? So we scheduled online (very convenient) & actually got a next day appointment on a Sat! We dropped it off with no hassle. Charles Spencer was our Service Advisor. He was very professional & friendly. Charles got us out of there in a matter of minutes & called a few hours later to let us know it was all set with no repairs necessary. We picked it up with no wait, no hassle and they even washed it for us! This visit, if not a fluke, has restored our faith in at least the Service Dept at Mercedes Benz of Boerne & we’ll be back to test them again for regularly scheduled maintenance. More

James and his team guided us thru the repair process and everything was done in a professional and timely manner! everything was done in a professional and timely manner! More

Love the services provided especially my Service Advisor Pat. She is awesome to work with Pat. She is awesome to work with More

Service advisor always professional and keeps me informed of the status. Service work expertly done. of the status. Service work expertly done. More

Superior in all aspects. Helpful. Convenient. Best service in the area. Would recommend bro others. Helpful. Convenient. Best service in the area. Would recommend bro others. More

I can count on MB of Boerne to do great maintenance on my MB Sprinter motorhome. Easy to get appointments, too. MB Sprinter motorhome. Easy to get appointments, too. More

Our service representative, Mr Eddie Waters, is so efficient, knowledgeable, and engaging that, although we now live in the Austin area, we continue to bring our vehicles to Boerne. That says it all efficient, knowledgeable, and engaging that, although we now live in the Austin area, we continue to bring our vehicles to Boerne. That says it all about the service in Boerne Mercedes Benz. And the fact that we have bought our last three vehicles there speaks to the quality of the sales department. We recommend this dealership wholeheartedly! More

Our sales consultant Robert Broniszewski is amazing! He gave us the best car buying experience ever! He approached us while we were looking around and waiting for our car to be serviced, was very thorou He gave us the best car buying experience ever! He approached us while we were looking around and waiting for our car to be serviced, was very thorough with showing us the car features and he let us test drive right off the bat. He patiently waited for us to secure a good interest rate deal with our bank. We even got some Mercedes Benz goodies from the shop. He truly exceeded our expectations!!! More

James at Sprinter Service is helpful courteous and makes sure he understands all the problems to address. He is thorough and gets the job done. sure he understands all the problems to address. He is thorough and gets the job done. More

Customer service was excellent. Lynda listened to our concerns and asked questions to gain a better understanding of our concerns particularly tires. Lynda listened to our concerns and asked questions to gain a better understanding of our concerns particularly tires. More