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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
723 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 723 reviews

April 30, 2024

The Mercedes Benz of Boerne is Second to none! I love getting my Service At this facility, the people are always so professional and friendly. More

by vicky.m.rodriguez701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Pisano
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Apr 30, 2024 -

vicky.m.rodriguez701 responded

Second to none in services, If you’re there buying a vehicle or yearly maintenance I promise you will feel welcome. This dealership, Is top notch.

Apr 30, 2024 -

Mercedes-Benz of Boerne responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 30, 2024

Thank you Patricia Enriquez for the good service and best communication you provided for me. I will come back if I ll get the ocasion.Appreciation, John B. More

by Berari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriquez
Report | Print
May 03, 2024 -

Mercedes-Benz of Boerne responded

You're welcome, John! We appreciate your feedback and look forward to serving you again!

April 28, 2024

These people are attentive, pleasant, and keep you aware of what is happening with your car at all times. Been there several times and it is always the same. More

by janecej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Report | Print
May 02, 2024 -

Mercedes-Benz of Boerne responded

It's great to hear that you consistently receive attentive and pleasant service at the dealership and that we keep you informed about your car's status. Thank you for choosing us!

April 26, 2024

Kind and honest service advisor. I believe Ms Linda exceeds all standard of customer support. Thanks Linda. More

by ghannam1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Cruz
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Apr 28, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Linda provided kind and honest assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 23, 2024

I always receive great customer service! Patricia Enriquez does an awesome job! Thank you very much! More

by khamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriquez
Report | Print
Apr 25, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Patricia provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 23, 2024

Outstanding, this dealer goes above and beyond to make sure everything is right. Especially James who deals with the Sprinter vans More

by stkhouse.matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patsch
Report | Print
Apr 24, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that James provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 22, 2024

Lynda DeLa Cruz is great. She is thorough, efficient and always courteous in spite of being vert busy More

by nancytisdall
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz, service advisor
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Apr 24, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Lynda provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 19, 2024

Excellent service. Service manager kept me updated, as usual, and was very polite and professional. Service was complete in a timely manner. More

by Gregmoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda Del La Cruz
Report | Print
Apr 20, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 18, 2024

Boerne MB has been my dealership since 2012. I have owned 4 cars through them & have been extremely happy with every aspect of this branch. Patricia did a great job as my service adviser this pa More

by Cresadavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriquez
Report | Print
Apr 19, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear about your loyalty and positive experiences with us at Mercedes-Benz of Boerne since 2012! It's fantastic to know that you've owned four cars through us and have been extremely happy with every aspect of our branch. We're also pleased to hear that Patricia did a great job as your service adviser during your recent visit. We're here to ensure your continued satisfaction with our services!

April 13, 2024

Service associate was polite and informative. Bit disappointed as a part I ordered couldn't be found. In addition a crumpled water bottle was left on my seat. Good service but sloppy details. More

by MB owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan de la Hurty
Report | Print
Apr 17, 2024 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Kevin Boles Service Director kboles@maxwell.group1auto.com

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