Mercedes-Benz of Boerne

Detailed inspection with video offers clear and thorough explanation. Ms. De la Cruz, our Service advisor offers timely and detailed updates with priority options to understand severity. explanation. Ms. De la Cruz, our Service advisor offers timely and detailed updates with priority options to understand severity. More

We have enjoyed and always prefered purchasing our cars from Nora at MB of Boerne. Nora is very professional and has sold us every car we have bought over the years. She always makes us feel like a priorit from Nora at MB of Boerne. Nora is very professional and has sold us every car we have bought over the years. She always makes us feel like a priority and works to get us exactly what we want. More

Cater to their customers. I always receive a thorough review of my car issues. Professional service ALWAYS! I'm totally confident when I get my car back on the road after m I always receive a thorough review of my car issues. Professional service ALWAYS! I'm totally confident when I get my car back on the road after maintenance services. More

Linda was not helpful with helping me figure out an issue with Calliber Collision Luxury. It felt like her friendship with the team there was more important to her than helping her customer. It was not until with Calliber Collision Luxury. It felt like her friendship with the team there was more important to her than helping her customer. It was not until Nichole, her supervisor, stepped in that I was able to get somewhere. Please ask Linda how she can tell if wood is “new.” My vehicle was stolen and not properly inspected by Calliber Collision Luxury but she jumped to conclusions and their defense instead of using proof like photos as Nichole suggested. I am still dealing with this issue and hope that Mercedes will honor the warrant and recalibrate a censor if Calliber collision luxury in fact paid you all to do so. More

Came in for services and the main things I wanted looked at got ignored so the tech could upsale me on parts I didn’t need! Dave sent a video that quickly rushed through things that need to be fixed, only at got ignored so the tech could upsale me on parts I didn’t need! Dave sent a video that quickly rushed through things that need to be fixed, only problem is you couldn’t see a thing on the video. I showed the video to my service rep, Lynda who was amazing, and she agreed. I will not be returning to this dealership for anything which includes the new car we were about to here for my wife! More

My experience with Guy Vick at Mercedes Benz of Boerne was fantastic! The entire process was smooth and easy! I was able to purchase the vehicle that I wanted with more bells and whistles than I anticipat was fantastic! The entire process was smooth and easy! I was able to purchase the vehicle that I wanted with more bells and whistles than I anticipated. I’m super excited and looking forward to driving my new E350. More

Appreciate the good timely service along with a video review on things needed to fix it. review on things needed to fix it. More

We have been customers of this dealer for many years. The best part of this dealership is Pat Enriquez…she absolutely is a priceless professional who skillfully coordinates everything for us when it c The best part of this dealership is Pat Enriquez…she absolutely is a priceless professional who skillfully coordinates everything for us when it comes to our vehicle and always is cognizant that our most important focus is safety on the road! She explains everything to us, double-checks any car issues that we have, and is ALWAYS In close communication with us. She consistently has impressed us through multiple years of our association with Boerne, and she handles every possible need with stellar, personalized, and skillful ability. She deserves highest kudos for being the best support we have ever experienced in our decades of vehicle ownership! Allen has also been a great guy who was always helpful and kind when changing our vehicles for service. Happy Retirement, Allen! Our lives are on the line when we drive on the busy streets…our gratitude is extended to Pat, the skilled service technicians, and the constant attention to details that enable us to have safe, comfortable journeys! More

Excellent service with friendly and professional staff that go above and beyond to take care of the customers. Pat is the best! Thank you! that go above and beyond to take care of the customers. Pat is the best! Thank you! More

Professional and precise service. Thank you to the manager for taking all the attention necessary for an accurate assessment. Thank you to the manager for taking all the attention necessary for an accurate assessment. More