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Mercedes-Benz of Boerne

Boerne, TX

4.8
723 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 723 reviews

June 15, 2024

Good service except for service assistants who were supposed to fetch car. They were standing around talking, but would not help my service manager. After I waited 1/2 hour Ken Thomas finally went hims More

by ljo_go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Thomas
Jun 17, 2024 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Kevin Boles the service director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Neil Potter, General Manager npotter@mbboerne.com

June 13, 2024

Mercedes Benz of Boerne has consistently provided the best service in both sales and service. I highly recommend them to anyone looking for a new vehicle. More

by KLWTX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Vick
Jun 14, 2024 -

Mercedes-Benz of Boerne responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 13, 2024

The service advisers are very competent and courteous, especially Lynda!!! She helpers with making good choices for our C300. More

by vinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
Jun 14, 2024 -

Mercedes-Benz of Boerne responded

Hello Vinny, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2024

Customer friendly and very professional Crack in windshield fixed while I waited. Washed car and finished in a timely manner. More

by roger.robles8626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Espino
Jun 14, 2024 -

Mercedes-Benz of Boerne responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2024

Service department is always ready for my car, With the help of Linda De La Cruz, and all the personal at my service. More

by acbelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
Jun 14, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 09, 2024

Great experience. Eric was technician and Mark was the service advisor. Good job and very through! More

by Mark Gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Eric
Jun 10, 2024 -

Mercedes-Benz of Boerne responded

Hi Mark, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2024

My Service visit at the Sprinter department was an easy experience, from check in to check out. They were also some last minute items that I phoned in after check in. James and his associates were very pro More

by Mpickard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patsch
Jun 10, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

Mark de La Fuente is a great Service Advisor who always takes care of the issues the first time. Staff are very nice. More

by Dave M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark dela Fuente
Jun 09, 2024 -

Mercedes-Benz of Boerne responded

Hi Dave, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

Mrs Lynda was really nice and caring she explained everything very clearly made my trip easy More

by Antonio Zaragoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
Jun 08, 2024 -

Mercedes-Benz of Boerne responded

Antonio, we're happy to hear you had such a positive experience with Lynda! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2024

The first time I went to Mercedes of Boerne was with an slk350 that wasn’t purchased at the dealership. The service department was the very best at how they made you feel. Since then Linda has taken excell More

by erpeeples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Delacruz Albert Perez , Tumay Olivia
Jun 07, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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