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Mercedes-Benz of Boerne

Boerne, TX

4.8
723 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 723 reviews

July 13, 2024

I was very impressive of the responsiveness of staff. I was assigned a new technician her name is Pat and she kept me informed and updated while waiting. I definitely want to keep her as my new tech pers More

by Shaazadali1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
pat
Jul 14, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to Pat here at Mercedes-Benz of Boerne! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2024

Just incredible at 100%. Service advisor Ken was incredibly professional. From the moment I arrived, I was treated like royalty. More

by Bluejack1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEN
Jul 13, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2024

Best costumer service I have had ever! Good pricing, in time and very professional! Such a good experience… More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LINDA DE LA CRUZ
Jul 12, 2024 -

Mercedes-Benz of Boerne responded

Hello John, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2024

Ken Thomas was very polite, efficient and kept me informed. He explained the bill and made sure I was not charged incorrectly. More

by Laurafernandezgalindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Thomas
Jun 24, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! Please don't hesitate to reach out if there's anything additional we can do for you.

June 21, 2024

I’ve been a customer at MB of Boerne since 2016. My experience with your dealership has always been excellent. A large portion of this rating is attributed to the outstanding/professional service I’ More

by douglas.scalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Pat Enriquez
Jun 23, 2024 -

Mercedes-Benz of Boerne responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2024

Great experience, no sale pressure at all. Very professional and right to the point. Michael Talamantez greeted me when I first came in the door, he had the car ready for a test drive and read More

by jnassar65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Talamantez
Jun 20, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2024

Always made to feel like family when visiting dealerships for any reason! A great place to purchase any auto product or service. More

by WilliamHFugate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Lopez, Eddy Waters
Jun 20, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2024

All the staff that we met was a pleasure to meet, and Jeff our salesperson and Dee were exceptional in their knowledge. Would highly recommend this dealership. More

by Lsbtex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 20, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2024

Lost a long term customer that purchased around 8 Mercedes Benz. Found out due to a brake issue my vehicle was not certified. Paperwork indicated it was certified. Extremely disappointed in how ou More

by Burton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Jun 16, 2024 -

Burton responded

1 Star review

Jun 16, 2024 -

Burton responded

Not even deserving of 1 Star.

Jun 17, 2024 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Kevin Boles the service director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Neil Potter, General Manager npotter@mbboerne.com

June 16, 2024

Exceptional service from Lynda, if you go to Mercedes Boerne ask for Lynda you won’t be disappointed. More

by Mrodri511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda
Jun 17, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found Lynda to be so supportive during your experience here at Mercedes-Benz of Boerne. Please let us know if there is anything else we can do for you; we are more than happy to help!

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