Mercedes-Benz of Boerne

I would have to say that this dealership has absolutely redeemed themselves from the first review that I had left on Google which I will be updating first off let me just say that if it wasn't for the way redeemed themselves from the first review that I had left on Google which I will be updating first off let me just say that if it wasn't for the way I was treated over the phone trying to make my service appointment my car would have been brought to this dealership the first time instead it was brought to San Antonio Mercedes-Benz who returned my car unfixed and the service writer did not listen to what was wrong with it in the first place now they won't even return my call needless to say I brought it to Mercedes-Benz of Boerne and Linda de La Cruz who not only listened to what needed to be fixed but went above and beyond to get things replaced that needed to be replaced My parents have always gone to Mercedes-Benz of Boerne and now I know why this dealership will do whatever it takes to make their customers happy not only that they are super friendly You're greeted once you get there you're greeted once you walk in nobody treats you like you don't belong there and nobody treats you like you're underneath them I will definitely keep coming back to this dealership for service More

Linda is the best! I do all of my services through Mercedes of Boerne. Thank you for another great experience. I do all of my services through Mercedes of Boerne. Thank you for another great experience. More

Great customer service. Lynda De La Cruz kept me informed of the entire process and the status of my car. When she was told that I needed to replace my rocker panel, she s Lynda De La Cruz kept me informed of the entire process and the status of my car. When she was told that I needed to replace my rocker panel, she suggested I check with the company that repaired the "deer attack". I did and they are replacing the panel at no cost to me. What. a professional she is!! More

Great customer service. Everything was explained in detail and the service provided was as expected. Everything was explained in detail and the service provided was as expected. More

James has always been a consummate professional in servicing our sprinter RV. Any problems that have ever come up have been quickly and completely resolved. Thank you so much! servicing our sprinter RV. Any problems that have ever come up have been quickly and completely resolved. Thank you so much! More

They do an excellent job. I suggest they tighten their estimates of length of service. I suggest they tighten their estimates of length of service. More

Making an appointment is a breeze. I can always get an appointment within two days. When I come in for appointment everyone is welcoming and helpful. Thank you! I can always get an appointment within two days. When I come in for appointment everyone is welcoming and helpful. Thank you! More

Great service. Eddie waters is an asset that you would love to have in any service dept. HE goes above and beyond to satisfy the customer. THANKS AGAMIN. Eddie waters is an asset that you would love to have in any service dept. HE goes above and beyond to satisfy the customer. THANKS AGAMIN. More

Simply The Best! After searching endlessly on the internet for a pre-owned Mercedes Benz, I thought I would glance at our local dealer website, MERCEDES BENZ of BOERN After searching endlessly on the internet for a pre-owned Mercedes Benz, I thought I would glance at our local dealer website, MERCEDES BENZ of BOERNE. Focusing intently on one model, one was shown to be available…, offsite. So, first step, where is ‘offsite’? Of course , no longer available from a sister dealership. But you might be interested in another model we have arriving in two days, hmm, okay. Well worth the wait. My sales representative, Nora, was patient with me, as I wanted a V8, not a V6. She said, drive it, give it try. Glad I did! I was giggling like a kid on his first roller coaster ride! Price was agreed on, seamless financing and explanation of available warranties, under two hours and finished. I don’t know other locations or the business practices there, but I would definitely recommend you stop by and see what is available at Mercedes Benz of Boerne. They carry many, many nice pre-owned cars. You’ll be pleased with your decision. More

Great service. Exceeded expectations. Would recommend dealer services to others who are looking for a great vehicle Exceeded expectations. Would recommend dealer services to others who are looking for a great vehicle More