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Mercedes-Benz of Boerne

Boerne, TX

4.8
721 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 721 reviews

September 03, 2024

It’s always a pleasure to work with Lynda and her colleagues. I always feel like my concerns are being heard and taken care of. More

by alison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
Sep 06, 2024 -

Mercedes-Benz of Boerne responded

Hi Alison, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. We hope you have a great day!

September 01, 2024

Always excellent, friendly service. I know the job will be done right! Service providers are super helpful. More

by Linda Ghazawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
Sep 06, 2024 -

Mercedes-Benz of Boerne responded

Hi Linda, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2024

James did a great job, service on time as scheduled excellent customer service ! Well done! More

by rmetzger17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 31, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2024

Excellent and professional services provided from the beginning to the end of the process! I highly recommend Mercedes-Benz of Boerne without reservation. More

by sroberts21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Arturo
Aug 31, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

August 27, 2024

Wonderful service! !! Mercedes Benz in Boerne great service. Chris is the best!! Love my car! More

by Angelia Wagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 31, 2024 -

Mercedes-Benz of Boerne responded

Hi Angelia, we're happy to hear you had such a positive experience with Chris! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2024

Breaks down while at their shop multiple times. Unreal that they keep trying to fix the piece of junk. More

by Andywaltman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil Potter, Eddy Waters
Aug 31, 2024 -

Mercedes-Benz of Boerne responded

Andywaltman, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Kevin Boles Service Director kboles@mbboerne.com

August 26, 2024

Great service, done in a quick professional manner with good communication. Mark in service was great to work with More

by Redeal57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark De La Fuen
Aug 27, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2024

Mark is an incredible service advisor! He’s very knowledgable, kind, honest, and always makes me feel taken care of. The customer service I get from Mark makes me want to be part of MB Boe More

by Garrett Rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark DeLaFuente
Aug 27, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2024

Extremely pleasant. Very clean. All staff have been terrific to work with, the service department, sales department and finance. Highly recommend this dealership for al More

by Dimanning7753
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bouchard, Sales Consultant
Aug 27, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 25, 2024

Very busy service center. James and team friendly. Found that service costs are higher than other two San Antonio dealers. Finally was surprised that Sprinter side of service More

by Mashton
Recommend Dealer
No
Employees Worked With
James
Aug 31, 2024 -

Mercedes-Benz of Boerne responded

Mashton, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your visit with us. Kevin Boles Service Director kboles@mbboerne.com

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