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Mercedes-Benz of Boerne

Boerne, TX

4.8
661 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 661 reviews

July 18, 2024

Excellent service as usual, no doubt! I made an appointment online at their website, and got available time on the same day! Mark De La Fuen was the service advisor who took care of me. I More

by zhaom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark De La Fuen
Jul 18, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2024

Amazing service and professionalism at this dealership. Eddy Watters is a fantastic service advisor! -Gopinath T. More

by gthangada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
Jul 19, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

Ken was extremely helpful and super friendly. My car was serviced timely with no added stress. More

by Kimberly Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Thomas
Jul 18, 2024 -

Mercedes-Benz of Boerne responded

Hi Kimberly, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

Great service every time. Service my car here every year and always satisfied by quality service, and professionalism. More

by road.rage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer, Eddy Waters
Jul 18, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2024

My daughter had a flat tire and Lynda from Mercedes Boerne, said we’ll take care of it and did just that!!!! I brought the car in and in a short amount of time, my daughter was back on the road! More

by Bdlitteral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
Jul 16, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lynda at Mercedes-Benz of Boerne! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2024

I did not get a comprehensive review on work done How are my tires? How about battery? Is it good for another year? Was not notified by phone when car was ready so fond a good place for lunch.! Al in More

by Sgbride1
Recommend Dealer
Yes
Employees Worked With
Mark Reilly
Jul 17, 2024 -

Mercedes-Benz of Boerne responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 15, 2024

Ryan as always is very responsive. He always keeps me informed about my vehicle. I will recommend your location and ask that they seek Ryan as their rep. Thanks. More

by Bjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Delahunty
Jul 17, 2024 -

Mercedes-Benz of Boerne responded

HI, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. We hope you have a great day!

July 15, 2024

Great Service and Communication. James and his team took care of us. Drop Off and Pick Up was smooth. More

by TNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patch
Jul 15, 2024 -

Mercedes-Benz of Boerne responded

We're happy you found James to be so supportive during your experience here at Mercedes-Benz of Boerne. We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2024

I was very impressive of the responsiveness of staff. I was assigned a new technician her name is Pat and she kept me informed and updated while waiting. I definitely want to keep her as my new tech pers More

by Shaazadali1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
pat
Jul 14, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to Pat here at Mercedes-Benz of Boerne! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2024

Just incredible at 100%. Service advisor Ken was incredibly professional. From the moment I arrived, I was treated like royalty. More

by Bluejack1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEN
Jul 13, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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