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Mercedes-Benz of Boerne

Boerne, TX

4.8
721 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 721 reviews

September 11, 2024

Mercedes-benz of Boerne lives up to its reputation in quality professional service. Service Advisor David Rockwell explained in detail exactly the type of service needed. More

by dhollis563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Sep 14, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

MB Boerne never disappoints! They always provide great costumer service. Thank you to Eddy Waters for the wonderful service support and keeping with the status of the work on the More

by Dom Ragay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Bocanegra, Eddy Waters
Sep 14, 2024 -

Mercedes-Benz of Boerne responded

Hi Dom, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

September 11, 2024

Most professional Service Advisor in San Antonio. Eddy Waters is excellent. Great service and attention to detail. More

by hector.menesesbeltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
Sep 14, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy we could provide you with a positive experience with Eddy Waters! Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2024

They were not able to troubleshoot and fix my problem. Yet they still found things to charge me for. They suck More

by Aedan9902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis Pisano, Tumay Olivia
Sep 15, 2024 -

Mercedes-Benz of Boerne responded

Aedan9902, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to the mechanic not being able to diagnose your vehicle. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Kevin Boles Service Director kboles@mbboerne.com

September 10, 2024

Mercedes Benz of Boerne did a great job servicing my EQS. The dealership is beautiful. The staff is competent, friendly, and professional. Couldn’t ask for more! More

by Dallas
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey in Sales, Ryan in Service, and Stephen in Finance.
Sep 11, 2024 -

Mercedes-Benz of Boerne responded

Hi Dallas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2024

Great experience. I was met as I drove in, introduced to Mr Forbes in service. He handled everything. I received a report on my car as he promised I would. I went to More

by Jplazyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr William Taylor in sales, Ms Desiree Lev, finance and Mr Forbes in service
Sep 11, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2024

Excellent service from Pat at Mercedes Benz of Boerne. Very thorough and helpful with my car More

by anavelez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriquez, Louis Pisano, Tumay Olivia
Sep 11, 2024 -

Mercedes-Benz of Boerne responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

Mercedes-Benz of Boerne has the absolute best service of any dealership I have been to! They make me feel like family! I highly recommend them! More

by dianabarriostrevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
Sep 09, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 05, 2024

Great dealership very customer friendly and they go out of there way to ensure customer satisfaction. More

by Bruisedmelon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda Delacruz
Sep 08, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Boerne! Feel free to reach out to us if you need anything. Have a wonderful day.

September 04, 2024

Arturo provided outstanding customer service. He provided at least daily updates on my vehicle and was attentive to making sure my vehicle was delivered in excellent condition after the service w More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo, Assistant Service Manager
Sep 06, 2024 -

Mercedes-Benz of Boerne responded

Hi Suzanne, we're happy you found our staff to be supportive during your experience here at Mercedes-Benz of Boerne. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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