Mercedes-Benz of Boerne

Customer service excellent. Salesman very helpful and attentive. Explained and answered all of our questions Salesman very helpful and attentive. Explained and answered all of our questions More

Always Friendly efficient service when I call it go for repairs/service.or advice about my car. repairs/service.or advice about my car. More

While Pat our Service Advisor was professional and courteous as always, the value of the Service A performed did not justify the price. Most annoying was the ongoing attempt to “UpSell” services th courteous as always, the value of the Service A performed did not justify the price. Most annoying was the ongoing attempt to “UpSell” services that were not requested or were not needed based on mileage and age of the car. This practice should be illegal! People not familiar with car are likely being cheated or conned into unwarranted work. To tell me that my car was in need of Spark Plug replacement at 35000 miles. The price of $1100.00 Is blatantly dishonest. Then to tell me that the Wiring Harness needs to replaced as well for an additional $ 2600.00 is beyond the pale! We will never again have our vehicle serviced at Mercedes of Boerne. It is about time to step up to a newer model but it certainly won’t be purchased from your dishonest Dealership. More

Ryan was awesome to work with! Definitely a satisfied and happy customer. Highly, highly recommended. Definitely a satisfied and happy customer. Highly, highly recommended. More

I did not have an appointment and stopped by to service a tire issue. The assistant manager Lynda De La Cruz immediately worked me into the service schedule. My car was diagnosed quickly and repairs comple tire issue. The assistant manager Lynda De La Cruz immediately worked me into the service schedule. My car was diagnosed quickly and repairs complete while I waited. Everyone at Mercedes Benz Boerne was so courteous. I highly recommend their service department. Kudos to Lynda De La Cruz. More

Upper tiers dealer, showing care in all phases of ownership. Great line of product, excellent sales personnel. My service advisor, Patricia, is an asset to the firm: communication, timing, clarity, ownership. Great line of product, excellent sales personnel. My service advisor, Patricia, is an asset to the firm: communication, timing, clarity, accommodating the client and all with a smile. 8 years on, this dealer has my vote. Thank you ! More

I had a very positive experience when I purchased a new Mercedes recently at Mercedes-Benz, Boerne TX. Benjamin is excellent. He’s professional, very knowledgeable, courteous and answered all my questions Mercedes recently at Mercedes-Benz, Boerne TX. Benjamin is excellent. He’s professional, very knowledgeable, courteous and answered all my questions. This is my second new Mercedes. I appreciate the good service I have received at Mercedes-Benz, Boerne,TX. More

My experience at the dealership was outstanding. They were professional and took their time to explain everything to me. Jeff my salesman was very friendly, courteous and professional. I've bough They were professional and took their time to explain everything to me. Jeff my salesman was very friendly, courteous and professional. I've bought quite a few cars in my life and Jeff was the best I've ever had. More

I had an outstanding experience with the Boerne Mercedes team! Linda, in particular, was exceptional. She went above and beyond to understand my needs and address my concerns. Her friendly demeanor and in-d team! Linda, in particular, was exceptional. She went above and beyond to understand my needs and address my concerns. Her friendly demeanor and in-depth knowledge made all the difference. I truly appreciate how she took the time to ensure that I felt valued and satisfied with the service provided. Thanks to her efforts, my experience was not only positive but also memorable. More