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Mercedes-Benz of Boerne

Boerne, TX

4.8
754 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 754 reviews

December 21, 2024

Great communication and service. Kept adised of diagnostics and services. recommended vs needed service were mentioned with video call. More

by josephkvillarreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Pisano, Tumay Olivia
December 20, 2024

Linda in service is amazing! !! Took care of all my vehicles issues. She’s the best!!!! More

by fishlvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Delacruz
December 20, 2024

Lynda de La Cruz is informative and responsive. She took me back to the work area to talk to the tech who explained clearly what he was doing and recommending. I trust them More

by dmuellerretired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de La Cruz - 5 stars
December 20, 2024

A complex repair got done with a bit of a wait, but my warrant covered it and I was well taken care of. David Rockwell helped me with all of the communication and made sure that I was informed. More

by lance.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
December 19, 2024

I took my vehicle in for service and my advisor walked me through the process. Thank you for delivering a great service! Wonderful staff and atmosphere! More

by Pamela Gaytan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth (vehicle appraisal), Eddy Waters
December 18, 2024

Charles my advisor was helpful, professional, and updated me on my vehicle through text. Overall the service was great and appreciate the coupon that was mailed to me. Doreen O Boerne More

by annomosowofa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Dec 20, 2024 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2024

Great service. Took no time to get a loaner car. Friendly service advisor. Car was delivered on time, clean and with no hassle. More

by Rmartinez.1120@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 21, 2024 -

Mercedes-Benz of Boerne responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

December 18, 2024

My service representative Lynda De La Cruz is always very responsive when I need an appointment or just an answer to a question. I feel that she takes a personal interest in making sure what I need gets done More

by Mark G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Dec 21, 2024 -

Mercedes-Benz of Boerne responded

Hi Mark, we're happy to hear you had such a positive experience with Lynda! Thanks for the recommendation, and have an amazing day!

December 17, 2024

Service rep provided good advice and applied discounts as appropriate. Very comfortable waiting room with drinks and snacks More

by Lbilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Patsch
Dec 20, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Boerne. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2024

Wonderful service! Lynda De La Cruz always provides such friendly and timely service. Flat tire was replaced the same day it was brought into the dealership. Free lo More

by dlmhart27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Dec 20, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Please let us know if there is anything else we can do for you; we are more than happy to help!

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