Mercedes-Benz of Bloomfield Hills

Starting from the quote , test Drive, purchase process, walk thru the vehicle settings, transfer of liscence plate & return of the previously leased vehicle, it was a smooth process walk thru the vehicle settings, transfer of liscence plate & return of the previously leased vehicle, it was a smooth process More

This was by far the worst oil change service I’ve had in my life I bought my Mercedes E3 50 from the Novi location and when It hit 36,000 miles I decided to get a oil change at the Bloomfield Hills location my life I bought my Mercedes E3 50 from the Novi location and when It hit 36,000 miles I decided to get a oil change at the Bloomfield Hills location because it’s closer to my house After the three hour long oil change seen some scratches on the vehicle Rick and Greg told me that the scratches were already there even though they weren’t and told me that they do a complementary wash after an oil change changeAnd that they clean the brushes every eight months and there was no way it could’ve scratched my black Mercedes anyways I got really upset and told them I was going to sue them and get them fired so Rick and Greg called the police secretly to try and get me in trouble they were very conniving trying to tell me they were going to fix it at first to keep me in the dealership while they called the police I feel like they profiled me rick and Greg told the officers when they came that I was threatening them and pulled a gun on them the police took a report and left I was banned from the Dealership by the police after this ordeal I would not recommend this place to nobody 👎🏻 More

I purchased my first Mercedes from MB of Bloomfield Hills in 1987. Thirty-three years later I remain a loyal customer. That should tell you all you need to know about this dealership. I recently took deliv in 1987. Thirty-three years later I remain a loyal customer. That should tell you all you need to know about this dealership. I recently took delivery of a 2020 C-300, as I wanted a slightly smaller car. Covid-19 delayed its arrival, but it was worth the wait. Working with Mark Laskowski and Todd McDade is always a pleasure. They are very professional and I appreciate their attention to detail and kindness. More

My husband and I worked with Keith D at Mercedes-Benz of Bloomfield and had an excellent experience. He was very informative and knowledgeable about the truck we were seeking. The dealership I called before Bloomfield and had an excellent experience. He was very informative and knowledgeable about the truck we were seeking. The dealership I called beforehand wasn’t at all interested in our business. Keith was happy to help. He kept us informed as to when the vehicle would arrive. Once the vehicle arrived, Diane did a detailed explanation of everything the truck had to offer. More

Easy, friendly, seamless buying experience. I highly recommend MB Bloomfield Hills and working with Mark L. or Keith D. In sales. I was not purchasing one of the higher end cars but, was made to feel l recommend MB Bloomfield Hills and working with Mark L. or Keith D. In sales. I was not purchasing one of the higher end cars but, was made to feel like a valued customer. First Mercedes Benz purchasing experience but, won’t be the the last thanks to Keith and Mark. More

Amazing experience through world class service After working with another dealership that was extremely unhelpful and exhausting our own personal searches, we were helped by Todd and Keith to find After working with another dealership that was extremely unhelpful and exhausting our own personal searches, we were helped by Todd and Keith to find a car that exceeded all of our expectations. Todd and Keith provided us top notch customer service and made the new car process simple and exciting instead of difficult and mind numbing. From having a car ready and out front for a test drive to having the paperwork ready and car cleaned for the purchase, everything was an easy, fast process with no added pressure. They truly want to help get you in the car you desire and will go above and beyond to do so. Todd found us a car that other dealerships could not locate by taking the extra time digging deeper. We highly recommend this dealership and will be returning customers. More

Easy, quick buying experience I worked with Mark Laskowski to purchase a used E 550. He was very personable and easy to deal with. He was very professional and answered all my qu I worked with Mark Laskowski to purchase a used E 550. He was very personable and easy to deal with. He was very professional and answered all my questions and helped me get a great deal. The dealership had the car prepped very professionally, such that it looked new, even though it was 10 years old. The rest of the staff that I had contact with were also very personable and professional. No complaints here and a thumbs up from me! More

Easiest process ever I worked with Joe Plajstek on purchasing my first vehicle in my own name, instead of prejudging my qualifications and casting me off because I'm young I worked with Joe Plajstek on purchasing my first vehicle in my own name, instead of prejudging my qualifications and casting me off because I'm young, Joe worked with me and we were able to find the perfect solution together. Joe was informative and easily reachable. 10/10 would recommend to anyone looking to purchase a new car. More

Best customer service and accommodation by far. I truly feel like this dealership takes a personal approach to sales by providing the continued service and attention when I’ve needed assistance well after feel like this dealership takes a personal approach to sales by providing the continued service and attention when I’ve needed assistance well after the “deal” was done. My sales person was amazingly quick and service staff are professional, going the extra mile to help if it’s needed. BOTTOM LINE: I’d send my mom here and not worry! More

Excellent sales experience My wife and I were in the market for a 2020 Mercedes Benz GLE450 and I reached out to several dealerships in the Metro Detroit area. Keith Dalgleish o My wife and I were in the market for a 2020 Mercedes Benz GLE450 and I reached out to several dealerships in the Metro Detroit area. Keith Dalgleish of MB of Bloomfield Hills was the sales person who stood out among all the others. He was easy to deal with, responsive, professional, candid, and very down-to-earth. He made the sales process simple and painless. MB of Bloomfield is now my "home" dealer even though it is farther away than my local Rochester MB dealer. When you buy a Mercedes, you expect a higher caliber of service and treatment, and we get that at MB of Bloomfield Hills. More