
Mercedes-Benz of Birmingham
Irondale, AL
Filter Reviews by Keyword
By Type
Showing 633 reviews
We are so happy we found Keisha! She listened to what our needs are and found us just the right car. She is very knowledgeable and was just a delight to work with. She listened to what our needs are and found us just the right car. She is very knowledgeable and was just a delight to work with. More
Highly recommend Mercedes-Benz of Birmingham and especially Greg Forrest. He made the process as smooth as possible and was extremely knowledgeable of not only the inventory but the options availabl especially Greg Forrest. He made the process as smooth as possible and was extremely knowledgeable of not only the inventory but the options available. He listened to what we wanted and did not try to convince us otherwise. He was a stellar salesman in all aspects of the job! 10/10!! More
Had a great experience with Ghali, Trey and Brooke when purchasing our CPO GLE 350. Thanks team for making this a smooth buying process! purchasing our CPO GLE 350. Thanks team for making this a smooth buying process! More
Great experience buying my new Mercedes at Mercedes of Birmingham. Everyone was very helpful and accommodating. Trent Tate and Nicholas Saban were very helpful and took the time to insure I was comfortabl Birmingham. Everyone was very helpful and accommodating. Trent Tate and Nicholas Saban were very helpful and took the time to insure I was comfortable with the sale. Cannot say enough about the personal service I received. The hostess was so friendly and sweet. She made sure we had plenty to eat and drink. I hate buying new cars but these guys made it an enjoyable experience. Thank you for the great experience. More
Found a great car at a good price. The virtual buying experience was very easy. Reviewing financing and signing paperwork was efficient. Entire staff from Trent (Sales), Brooke (Fin The virtual buying experience was very easy. Reviewing financing and signing paperwork was efficient. Entire staff from Trent (Sales), Brooke (Finance), Kathy (Deli) and Darren (MB Store) was extremely courteous and friendly. I drove nearly 500 miles to pick up the car and it was well worth the trip! More
I have doing business with this dealership and Eric Burks for a long time now. They are top drawer and know how to take care of you. Eric checks on you and solves any problem before it is an issue. He is gre for a long time now. They are top drawer and know how to take care of you. Eric checks on you and solves any problem before it is an issue. He is great about helping you make right decisions about selling, trading, and buying a new car. Very knowledgeable. He is committed to you and he has become a great friend. I can’t imagine trading anywhere else. More
Best customer service, hands down. Arsenio Eatmon was the best salesman ever. On my first visit, he made sure I was taken care of while I waited by allowing me to get free food from th Arsenio Eatmon was the best salesman ever. On my first visit, he made sure I was taken care of while I waited by allowing me to get free food from the Edgar's Bakery located inside the showroom. He was super patient and helpful. He even took the time to show me how to use an EV charging station for my new car. 5 stars all day long! More
This place makes you feel like you are at a resort when you buy a car. Everyone is very calm, down to earth, and Cramer is excellent at showing you all the features of your vehicle in a simple way. This de you buy a car. Everyone is very calm, down to earth, and Cramer is excellent at showing you all the features of your vehicle in a simple way. This dealership is the Ritz Carlton of the car business. Call and make an appointment with Cramer or one of his colleagues for a first class car buying experience… More
Greg Forrest exemplifies the best and is outstanding salesman. I contacted Greg last week after driving a S500 loaner and by Saturday, I was driving my own S500! Greg simplifies the sales process and salesman. I contacted Greg last week after driving a S500 loaner and by Saturday, I was driving my own S500! Greg simplifies the sales process and makes it easy on the customer. Call or phone Greg the next time you want to buy a car! Richard More