Mercedes-Benz of Birmingham

Fantastic sales experience with the excellent Mr Joe Coons We had an awesome experience at Mercedes-Benz Birmingham recently. From the knowledgeable and attentive Mr Joe Coons in sales right through to the gen We had an awesome experience at Mercedes-Benz Birmingham recently. From the knowledgeable and attentive Mr Joe Coons in sales right through to the general manager Mr Joel Garcia, sales manager Trey Dresler whom together with Joe stayed after 10 pm to assist us in our new purchase of a C300. A great job all round 5 Stars Plus!!! Thank you :) More

Happy Customers! We were looking around in different dealers to buy a pre-own certified Mercedes Benz, and trading our current vehicle, a C300 Mercedes Benz. In Many p We were looking around in different dealers to buy a pre-own certified Mercedes Benz, and trading our current vehicle, a C300 Mercedes Benz. In Many places we found the car salesman too defensive and not giving us options to negotiate, so, we call this dealer in Mercedes Benz of Birmingham, Hoover AL, A salesman know as Ghali Bazzi took our call, and after we told him the car we want to purchase and the trading, He came up with car we were looking for and the car trading appraisal was above what we were looking for, that was very important. Qualities from a salesman that help the customers in this business, are professionalism, honesty, dedication, and knowledge, and definitely Ghali has all those qualities. Thanks!! More

Leased and brought! I brought a 2014 C250, from this dealership (Steve Carter) in 2015. I always brought back for required maintenance. I appreciate the dedication, knowl I brought a 2014 C250, from this dealership (Steve Carter) in 2015. I always brought back for required maintenance. I appreciate the dedication, knowlege, professionalism shown to me. Again I went to see Steve Carter and leased a 2017 C300. Quite frankly there is no other dealership for me. Thank you MBBHM, your service department is top-notch also. More

Outstanding Experience! After visiting a number of dealerships for our next auto, we found a sales rep that really stood out from all the others in his professional manner. After visiting a number of dealerships for our next auto, we found a sales rep that really stood out from all the others in his professional manner. Michael Edwards made us feel very comfortable & found answers to all of our questions. He showed that he was truly interested in helping us find the right car. When we started the journey, it was not where we ended! He never lost patience! More

2nd time around🤗 My sales person was Kurt Long and once again him & the staff at Mercedes helped me out and got me back rolling! Awesome customer service thanks again My sales person was Kurt Long and once again him & the staff at Mercedes helped me out and got me back rolling! Awesome customer service thanks again Kurt ! More

Experience Greg Forrest is one of the best sales consultant to work with in the process of buying a car. I would recommend him to anyone interested in buying a c Greg Forrest is one of the best sales consultant to work with in the process of buying a car. I would recommend him to anyone interested in buying a car from Mercedes if Birmingham. More

Excellent Customer Service Quinton Tanniehil made the entire process of purchasing my vehicle very easy. He was very patient and helpful in determining my needs. My overall expe Quinton Tanniehil made the entire process of purchasing my vehicle very easy. He was very patient and helpful in determining my needs. My overall experience of this dealership and customer service was a great one! More

Rating I bought a brand new CLS 550 a beautiful car. Steve and Joel were professional and great to work with!! I absolutely love working with Kim in finance I bought a brand new CLS 550 a beautiful car. Steve and Joel were professional and great to work with!! I absolutely love working with Kim in finance!! More

A pleasure to work with My wife and I recently purchased a certified pre-owned vehicle. This was our first time dealing with Mercedes benz of Birmingham and we were thrilled My wife and I recently purchased a certified pre-owned vehicle. This was our first time dealing with Mercedes benz of Birmingham and we were thrilled with the help we received. We have never purchased a Mercedes benz before. After purchasing this one however, I'm not sure we will purchase anything else. It was so easy. Everyone was professional and a pleasure to work with. More

Loved the Process I've bought many cars, including a Mercedes. I had no expectations when we visited the dealership, purpose being looking for a new car for my wife. Sh I've bought many cars, including a Mercedes. I had no expectations when we visited the dealership, purpose being looking for a new car for my wife. She had already about decided on the Mercedes. We went on line and Ghalli Bazzi called us. We visited him and drove the car, decided to buy it, were treated very fairly, and came back the same day to pick it up. Ghalli was just great, my kind of guy. He had one of his associates demo the car's essentials to my wife, then sat with my granddaughter and entertained her while I did the financing paperwork with a great credit man, a Senegalese engineer who knew his stuff. A wonderful purchase experience! More