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Mercedes-Benz of Birmingham

Irondale, AL

4.9
633 Reviews

750 Mercedes Way

Irondale, AL

35210

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Showing 633 reviews

December 18, 2023

The staff were amazing and really helped me get in my new vehicle. They went above and beyond and made my experience well worth the trip. I would highly recommend this dealership if you're looking for a vehi More

by ronwbonds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell French, Gena Nguyen, Jasmyne Goodwin, Tynese Tippins
November 15, 2023

One of the valets made my daughter so uncomfortable hitting on her and asking for her number repeatedly. When she got her car back all of the change was missing. Who does that?! More

by Davis860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay 0 stars , Warren Hudson
Nov 15, 2023 -

Mercedes-Benz of Birmingham responded

Good Evening, Thank you for taking the time to share this feedback with us. Our management team is looking into this matter closely. If you could please contact our Service Manager, Paul Bishop, by either email at pbishop@mbbhm.com or by phone call to 205-402-2240 we would love the opportunity to get more information regarding your daughter’s experience. We never want our customers to feel uncomfortable in any way. We look forward to your contact, MBBHM Management

November 08, 2023

Mr. Djiby Tall was very professional and helpful with taking time to go through the process and inspection of the car, he never gave up trying to find the car we wanted and that's means alot, we will con More

by gentrismosleyg28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Djiby Tall
November 06, 2023

Mr. Tall had expert advice and was quite knowledgeable. He made the experience swift and easy. 5 stars. More

by RPM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boubacar Thiam, Djiby Tall
October 31, 2023

We live in Gallatin,Tn and drove to Irondale in Birmingham 3 years ago for our leased GLB . Trent Tate and the team at Mercedes took of us then. Trent continued to follow up with us and worked to More

by Giant42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Tate, Tynese Tippins
October 28, 2023

Trent is the best Salesperson I have ever worked with. His knowledge about the vehicle, his attitude, and his helpfulness throughout my car purchasing experience was superior to any other person I have wo More

by Douglasproctor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Saban, Trent Tate, Tynese Tippins
October 12, 2023

I enjoyed working with Ghali Bazzi. He was always friendly and helpful, as well as knowledgeable of the Mercedes products. I am loving my new GLE. Everyone at the dealership was welcomi More

by hensonannm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ghali Bazzi, Nicholas Saban, Trey Dressler, Mark Roberts, Tynese Tippins
October 12, 2023

I had a great experience working with Kurt. He did a super job answering all of my questions and made the whole purchase process quick and easy. I would definitely go to Kurt for my next Merced More

by Lewis731
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Long, Tynese Tippins
Oct 12, 2023 -

Lewis731 responded

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September 08, 2023

Mr. Ghali Bazzi is a wonderful person. He made this deal possible. Without him, we might not have thought of purchasing a new car. Ms. Tynese Tippins was also really great to work on financial paperwork. We More

by H. Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ghali Bazzi, Tynese Tippins
September 01, 2023

Brooklin was simply amazing. She very attentive, professional, and patient. She went above and beyond. Brooklin made sure were were satisfied with our purchase. I highly recomme More

by blandingde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooklin Whitfield
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