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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
598 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 598 reviews

September 05, 2024

I happy with this dealership, Because they are working perfect and service is excellent. Because I was in another Mercedes dealer in Van Nuys or another place, totally service is very bad and workers they More

by labestsuren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
Sep 07, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

Friendly, professional care delivered in a timely manner. Corey Butler was always in direct communication with me. A pleasant experience from start to finish. More

by Ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler, Jackie
Sep 06, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 03, 2024

Fast and clean place, less than 10 mins wait time to process the service! Great place! More

by Hayeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
Sep 06, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 31, 2024

Great service from my service advisor. Ivan made sure I was taken care of, made the whole process smoothly. Gave me advice on what services I needed. Thank you Ivan! Will continue to be ba More

by Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Sep 05, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi Rosa, thank you for your kind review; we are happy to pass along your comments to Ivan! Please don't hesitate to reach out to us if there's anything more we can do!

August 31, 2024

The work they do is good but the customer service is not. I’ve tried to call on multiple occasions and gotten no answer. Also service usually takes way longer than they say it will. You’re probably better of More

by awol1184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Smith
Sep 06, 2024 -

Mercedes-Benz of Beverly Hills responded

awol1184, Thank you for informing me about your recent service experience. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Carl Tetiva Fixed Operations ctetiva@BHBenz.com

August 31, 2024

Excellent service with great interpersonal skills. Wok is always timely and the communication regarding repairs is always excellent!! More

by epatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 02, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 30, 2024

I am a huge fan of the customer service of Beverly Hills Mercedes and particular Lauren Baumann, she is an incredible manager, and is fantastic with her clients. The entire facility is clean, organized and More

by Steven4422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Bauman
Sep 02, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, we're happy you found Lauren to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Feel free to reach out to us if you need anything. Have a wonderful day.

August 30, 2024

My service advisor Andreas is always very helpful. He always explains everything to me clearly so I know what to expect. My car is always ready when he says it will be. It’s a pleasure dealing with hi More

by Scriptysher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Kroner
Sep 02, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, we're happy you found Andreas to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

Seems to be well done—$$$ though. Glad Corey told us that since my car has 10,000 miles the repairs needed by a car that is 5 yr. old won’t be needed. More

by dysd99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
Sep 01, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

I had a great experience with the dealership. I’m out of the area so I purchased my car via phone and email. The service they provided was incredible. They were in constant contact and made me fe More

by Janine R
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amir and Frank
Aug 31, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi Janine, thank you for taking the time to leave a review for us at Mercedes-Benz of Beverly Hills. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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