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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
598 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 598 reviews

September 17, 2024

The team at Mercedes Benz Beverly Hills could not have been better in assisting me with choosing the perfect vehicle at the right price with the best options! Each person played a key part in my purchase More

by JH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Handley, Helen, Barrett
Sep 21, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dave, Helen, Barrett and team here at Mercedes-Benz of Beverly Hills! We hope you have a great day!

September 17, 2024

You guys are the first dealer who didn't charge my car when I left it with them. More

by Sumin cho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andreas
Sep 21, 2024 -

Mercedes-Benz of Beverly Hills responded

Sumin cho, Thank you for your feedback about us not charging your car, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Sam Yadegari General Manager syadegari@bhbenz.com

September 13, 2024

They were exceptional. As a woman entering into any venture dealing with vehicles and sales—I had apprehensive thoughts that I would be handled instead of being treated wit More

by aleciastewart87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evonne, Kamren, Lisa
Sep 14, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

Mo the salesguy was great he got me a great deal and the very next day after we spoke I leased the car. He calls and checks up on me to help me anytime I need him thank you Beverly Hills mercedes More

by Vahankouredjian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
Sep 13, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2024

My service rep Lauren, who was covering for Terry McKie, was excellent. Very knowledgeable, professional, personable and attentive great customer service! More

by Steve Mathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Bauman,Terry McKie
Sep 13, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello Steve, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 09, 2024

Not a great experience. I was quoted $1500 for a 3 wire solder jock. $700 for a broken latch holder. All after a week of holding the car. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Reyes
Sep 13, 2024 -

Mercedes-Benz of Beverly Hills responded

Ben, Thank you for informing me about your recent service experience and we apologize for any inconvenience. Please know that we are looking into your concerns, and will reach out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Craig Tom Service Manager ctom@bhbenz.com

September 09, 2024

I appreciate the respect and honesty shown by my service advisor, Andreas Kronas. The work is completedly efficiently and completely. More

by DMInWeHo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Kronas
Sep 10, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 08, 2024

COREY was very attentive, punctual, and professional. He was willing to go to the extra mile to make sure that everything was taken care of. More

by Sol Marghzar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Sep 09, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi Sol, we're happy to hear you had such a positive experience with Corey! Feel free to reach out to us if you need anything. Have a wonderful day.

September 07, 2024

Steve Mendoza our rep was exceptionally professional, patient, thorough and most helpful. He made our experience a pleasant one despite the circumstances More

by Ardeshir72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
Sep 09, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, thanks for your praise and kind comments about Steve. Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

Corey Butler at MB Beverly Hills Service Center is awesome. Super friendly, professional and helpful. Had a great loaner vehicle while my car was getting serviced and they finished the job quicker tha More

by erinskm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
Sep 09, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi Erinskm, we're happy to hear you had such a positive experience with Corey! Feel free to reach out to us if you need anything. Have a wonderful day.

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