
Mercedes-Benz of Beverly Hills
Beverly Hills, CA
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I am now on my 3rd time trying to have an "ESP" light fixed. The dealer does not know what the problem is, they have refused to provide a loan car while they figure out what the problem is and fin light fixed. The dealer does not know what the problem is, they have refused to provide a loan car while they figure out what the problem is and finally, when the car was delivered to me they forgot to install a trunk panel. When I went back to the dealer to reinstall the part no one did and I had to install it myself. The problem on the car is still not fixed. More
The "M" class lost all of the steering oil at 65 miles on the highway! shortly afterwards, we received a generic letter from Mercedes Benz 'alerting' us to the steering 'problem' with this type o 65 miles on the highway! shortly afterwards, we received a generic letter from Mercedes Benz 'alerting' us to the steering 'problem' with this type of vehicle.<br>4 visits to the service dept. later, the problem persists, while MBZ of Beverly Hills refused to buy the car back from the lease, though only 4 months remained on the 48 month-long lease, so they dismissed us with 3 free months of lease payments which hardly compensates for the year-long agony, and life threatening experiences that we have had to endure.<br>"Engineered like no other car in the world" they say, "Wrong!" we say. You decide for yourself. More