Mercedes-Benz of Beverly Hills

Violet was extremely friendly and helpful. She made the process extremely easy. The financing part was also very efficient She made the process extremely easy. The financing part was also very efficient More

The worst Mercedes dealer I’ve encountered. It took them the better part of 4 years to diagnose and fix very basic issues. During that time they used the car for napping a joyrides (I received It took them the better part of 4 years to diagnose and fix very basic issues. During that time they used the car for napping a joyrides (I received toll tickets as proof). Even though is geographically convenient- go anywhere else. More

Fast efficient less expensive than other dealers and they washed my car nice work guys washed my car nice work guys More

My advisor Jackie was extremely helpful and was so caring and does an amazing job in customer service! and does an amazing job in customer service! More

Very enjoyable buying experience! The whole process was without a hitch. Kudos to Neal Perlmuter for all of his help and knowledge. The whole process was without a hitch. Kudos to Neal Perlmuter for all of his help and knowledge. More

It was very hard to get someone on the phone to set the service appointment. But once it was set, Christian was terrific, responsive and prompt. So overall, I’m happy. service appointment. But once it was set, Christian was terrific, responsive and prompt. So overall, I’m happy. More

Service department is awful . They don’t care and pay attention to anything . Not even Eric manager They don’t care and pay attention to anything . Not even Eric manager More

Mercedes service Beverly Hills is the worse one. Took me 2 days back and forth to just get the car and give loner. Manager Eric doesn’t care at all. No one care about your time you wait or there is Took me 2 days back and forth to just get the car and give loner. Manager Eric doesn’t care at all. No one care about your time you wait or there is available or not. Nothing on time no one help you. Do not go there at all. They says something g in the phone when you go not the same. Do not waste your time they refuse to talk to you in service department . Really really bad experience with them More

Christian and his team were great. They provided excellent customer service by making sure my car was properly serviced and that I was properly informed along the way. The loaner car t They provided excellent customer service by making sure my car was properly serviced and that I was properly informed along the way. The loaner car team was also great and made sure I had a means of transportation while we waited on parts for my repairs. Highly recommend this dealership. More

Fast and efficient service from the entire team at Beverly Hills Mercedes Benz. Jose Ramos is a phenomenal employee who puts the customer first and makes you feel valued. I will definitely return. Beverly Hills Mercedes Benz. Jose Ramos is a phenomenal employee who puts the customer first and makes you feel valued. I will definitely return. More