Mercedes-Benz of Beverly Hills

They made my dream to Became true God, You guys are there to make the dreams of students like me to become true. Your Internet Manager Alex was the best person I have ever talk to amo God, You guys are there to make the dreams of students like me to become true. Your Internet Manager Alex was the best person I have ever talk to among all the car dealers. Alex is an amazingly kind person who patiently listened to my words, he understood my situation and put me on my dreams car. They gave me a convertible c300 which is a decent car. If you think you it's impossible to drive a dream car like Mercedes, then call Alex and he will change your world and will help you in any way he can. Besides all their fantastic service, They have an adorable Manager Nadia. If you get a chance to talk to her, you will fall in love with this dealership. I wish I could express my experience in their dealership more, but words are not enough to explain their greatness. Mercedes of Beverly Hills You guys are the best More

Great experience! My wife and I had a great experience here at BH Benz. Both Martin and Richard were very helpful and at the end of it, we got the car we wanted at a re My wife and I had a great experience here at BH Benz. Both Martin and Richard were very helpful and at the end of it, we got the car we wanted at a resonable price. We will be back again for our next purchase. Highly recommended. More

Amazing customer service from Jospeh Yu Jospeh Yu was wonderful and ensured a top notch experience for me. I dropped my car off and consulted with Joseph. He was incredibly informative and h Jospeh Yu was wonderful and ensured a top notch experience for me. I dropped my car off and consulted with Joseph. He was incredibly informative and helpful and walked me through the enitre process. The maintenance on my car was completed sooner than expected, and all information I needed to know was communicated effectively by Jospeh via the text messaging service, which was great as I walked downtown to run errands while my car was being worked on. I look forward to working with Jospeh again. He was fantastic! More

Joseph Yu is a Consummate Professional I totally appreciate how efficient, effective, communicative, and thorough Joseph was. Absolutely on his "A-game" and exceptional service. I was inc I totally appreciate how efficient, effective, communicative, and thorough Joseph was. Absolutely on his "A-game" and exceptional service. I was incredibly impressed that Joseph and I could communicate so efficiently via text, that he sent me the final bill for review via text, and that I was even able to pay via text. Outstanding use of technology! I also deeply appreciate how professional the ladies at the service desk were. The courtesy car arrangements were flawless. This was a highly convenient service experience from start to finish. I commend MB Beverly Hills Service Center for their demonstration of excellence in action. More

Had to share my great experience here! In today's world customer service usually makes the difference between merely good and something special. When making an important and costly investm In today's world customer service usually makes the difference between merely good and something special. When making an important and costly investment like a car (or two) this adage becomes even more applicable. I am happy to share my amazing experience with the team at Mercedes Benz of Beverly Hills after taking home gorgeous new cars this week for both myself and my wife (on her birthday no less). Of note, Steven Jay Marcotte went out of his way to ensure our every need was met without high-pressure sales tactics. We felt our concerns were patiently considered and respected while our priorities were made his as well. We each ended up with spectacular luxury vehicles that fit within our budget and will no doubt be bringing our business back to Steven and the team next time around! More

GL550. Mercedes of Beverly Hills Great service by the sales staff. Love this dealer jasmine and Monica took the time and went over the vehicles features with me at great detail making Great service by the sales staff. Love this dealer jasmine and Monica took the time and went over the vehicles features with me at great detail making sure I was comfortable with the car before driving off the lot. Would recommend them over anyone else! More

New lease Ron was amazing. Within 4 days of telling him what I was looking for he found me a car within my budget and had me driving off the lot. The service Ron was amazing. Within 4 days of telling him what I was looking for he found me a car within my budget and had me driving off the lot. The service at the dealership was fantastic as well. I can't recommend Monica highly enough if you have the pleasure of purchasing or leasing a car from there. More

major service, exhaust repair, check engine light Joseph Yu did an excellent job with completing the work required on my vehicle. Amazing customer service and vehicle was ready for pick up earlier tha Joseph Yu did an excellent job with completing the work required on my vehicle. Amazing customer service and vehicle was ready for pick up earlier than promised. More

Liars in the finance department Juan Henriquez, Finance Rep at BH Benz is a liar. I told him how much I wanted to spend in a lease and he said no problem and told me that he could ma Juan Henriquez, Finance Rep at BH Benz is a liar. I told him how much I wanted to spend in a lease and he said no problem and told me that he could make my payment that exact number. Received a letter from MBFS and the payment was $50 more than agreed upon. Emailed and called General Manager Nadia Hamdan. No response. However I received numerous calls and emails from the dealership to give them a positive review. Dishonest and no customer service from Henriquez or Hamdan. More

Great service, communication and turn-around From scheduling through the moment I picked up, the customer experience was truly 5-star. If you have the opportunity to select your service speciali From scheduling through the moment I picked up, the customer experience was truly 5-star. If you have the opportunity to select your service specialist, ask for Joseph Yu. He keeps you updated throughout the process and is an overall pleasure to work with. More