Mercedes-Benz of Beverly Hills
Beverly Hills, CA
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Terrible customer service. My car smelled like cigarettes and they did not clean my car until after I called them. They said they made a mistake and admitted that it did smell My car smelled like cigarettes and they did not clean my car until after I called them. They said they made a mistake and admitted that it did smell like cigarettes. I’m paying $2500 for my Mercedes S class and the service is just not excellent for the amount of money I am paying for my car. More
Scheduling and rescheduling was easy. I drove and was helped right away. My car was taken in for service quickly and my ride home was pleasant. Car was ready on time, got picked up by t I drove and was helped right away. My car was taken in for service quickly and my ride home was pleasant. Car was ready on time, got picked up by the excellent and timely shuttle service. Overall, it was a great experience. Thank you Corey B, Evan, Robert, and the kind service staff MB-Beverly Hills Service Center. More
Andreas has been very professional and courteous. He explained everything in details and leaves good impression of dealership’s commitment to serving customers. He explained everything in details and leaves good impression of dealership’s commitment to serving customers. More
Rally great service and fast delivery; Jackeline was professional and kind and helpful; she got the car Ina nd out fast with minimal waiting time and will request her again! professional and kind and helpful; she got the car Ina nd out fast with minimal waiting time and will request her again! More

