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Mercedes-Benz of Beverly Hills
Beverly Hills, CA
601 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 601 reviews
February 28, 2017
Very Good Very nice people at the service center. Joseph was great helping me with my car. Their staff always is trying to make sure you are taken care of. Very nice people at the service center. Joseph was great helping me with my car. Their staff always is trying to make sure you are taken care of. More
by maxdodd111
Employees Worked With
Joseph
February 28, 2017
Best dealer I been dealing with Nadia for the passed few years great customer service and great deals. I've recommended my whole family and friends and all wer I been dealing with Nadia for the passed few years great customer service and great deals. I've recommended my whole family and friends and all were Satisfied and impressed with how great the services and the prices are . More
by Moe3000
Employees Worked With
Nadia
February 25, 2017
Excellent Service Excellent customer service. NINA ORDINARTSEVA was very nice. Relaxing and comfortable atmosphere while waiting for car. Great refreshments offered. Pr Excellent customer service. NINA ORDINARTSEVA was very nice. Relaxing and comfortable atmosphere while waiting for car. Great refreshments offered. Process was very fast! Will continue to come here for all car needs. More
by Jack123
Employees Worked With
NINA ORDINARTSEVA
January 06, 2017
AMAZING service! I'd ordered a new key for my Mercedes and Terry at the Service Center was my advisor - I can not praise this man enough. Not only was he extremely hel I'd ordered a new key for my Mercedes and Terry at the Service Center was my advisor - I can not praise this man enough. Not only was he extremely helpful, he just saved me a lot of money & gave my car a complimentary wash to boot. Everyone from the help desk to the coffee stand was nothing but sweet and lovely. I highly recommend you take your car here. Great place & great people. More
by StephanieC320
Employees Worked With
Terry
November 11, 2016
Very pleased with the service Terry was very friendly and pleasant to deal with. He got the car in to service quickly and it was completed while I waited. I have always had a gre Terry was very friendly and pleasant to deal with. He got the car in to service quickly and it was completed while I waited. I have always had a great experience with Mercedes Benz of Beverly Hills and this time was no different. Thank you More
by joe
Employees Worked With
Terry McKie
March 06, 2016
Best Car Buying Experience Ever I have been buying cars for 45 years and this was my best car buying experience ever. I found my 2014 E Class on Ebay motors and contacted Steve Brown I have been buying cars for 45 years and this was my best car buying experience ever. I found my 2014 E Class on Ebay motors and contacted Steve Brown who runs their Ebay sales dept at Beverly Hills Mercedes Benz. I really appreciate the service Steve Brown gave me. He was very fair as we negotiated the price I would pay for the car. He was just so pleasant to deal with and helpful with everything. Steve was just the BEST!! I also had very good contact there with Steve Bobak (used car manager) and Fuzzy Naseri (finance) who were both very helpful with my car buying experience. More
by thenoyes
Employees Worked With
Steve Brown, Steve Bobak and Fuzzy Naseri.
January 27, 2016
WORST SERVICE EVER!! UNPROFESSIONAL!!!!! VERY UNPROFESSIONAL!! WORST DEALERSHIP I HAVE VISITED IN MY LIFE!!! RUDE & THREATENING!! CANT FIND WORDS TO DESCRIBE THIS UNPLEASANT PLACE!!! NO CUS VERY UNPROFESSIONAL!! WORST DEALERSHIP I HAVE VISITED IN MY LIFE!!! RUDE & THREATENING!! CANT FIND WORDS TO DESCRIBE THIS UNPLEASANT PLACE!!! NO CUSTOMER SERVICE AT ALL!!!!!! More
by andy.kazazian
Employees Worked With
JORGE CORDON
December 18, 2015
bad service I have owned a Mercedes Benz for many years and have been going here for a long time. The service is not the same as before. You have to wait for 4 I have owned a Mercedes Benz for many years and have been going here for a long time. The service is not the same as before. You have to wait for 4 days for a loan a car. My service advisor, Joe, was not really interested in solving the problem and wanted to order expensive parts to be replaces since the car is under warranty. I was very displeased with their service. The part ended up not even being needed after I had to leave the car there for a week without them giving me a loaner. More
by Bezrapour
Employees Worked With
Joseph Yu
December 10, 2015
Service department poor service. Service department has changed from prior good service. Took too long to repair, paid way over estimate, when there to pick up car it was not there an Service department has changed from prior good service. Took too long to repair, paid way over estimate, when there to pick up car it was not there and ready as promised. Takes average of 10 minutes to get service department to answer telephone. This dealership has been going down hill from prior years in the service department. More
by mb guy
Employees Worked With
Srrivice department Jesus and service manager
November 18, 2015
BEST SERVICE EXPERIENCE EVER. SERVICE-23 NEW CARS ,MANY USA DEALERS.THE BEST SERVICE EXPERIENCE I EVER HAD. ONE TO TEN,TWENTY. IT WAS MY SIXTH TRIP FOR SAME,ALL DIF.SERVICE PEOPLE. SERVICE-23 NEW CARS ,MANY USA DEALERS.THE BEST SERVICE EXPERIENCE I EVER HAD. ONE TO TEN,TWENTY. IT WAS MY SIXTH TRIP FOR SAME,ALL DIF.SERVICE PEOPLE.THIS WAS THE BEST .IT TOOK 50+ YEARS FROM MULTI DEALERSHIPS.THANK YOU,J.Y. More
by pEPPER111
Employees Worked With
JOSEPH YU----SENSATIONAL
