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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
1,024 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 1,024 reviews

February 19, 2026

Corey Butler, was prompt, very responsive, and extremely courteous. I have been a client since Bev hills Mercedes opened and he rates with the very best of the service writers. Keep up the good work!! I lo More

by Fastgina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Feb 21, 2026 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2026

Best Service Advisor: Corey Butler. Always helpful and very knowledgeable. He is the reason for my visit. More

by amkotlarenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
Feb 21, 2026 -

Mercedes-Benz of Beverly Hills responded

Hello, thanks for your praise and kind comments about Corey. If you have any further questions, please don't hesitate to reach out!

February 18, 2026

This dealership does not answer their phones or respond to emails. My car was serviced for over a week and at no point were they able to give me an estimate as to when my car would be ready. They also did More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Hernandez
Feb 21, 2026 -

Mercedes-Benz of Beverly Hills responded

Thank you for taking the time to share your feedback. I sincerely apologize for the frustration and inconvenience you experienced during your recent service visit. There is no excuse for a lack of communication or for not providing clear updates regarding the status and timeline of your vehicle. Additionally, if any repairs were not completed as promised, that is certainly not the level of service we aim to provide. Your concerns about responsiveness and follow-through are taken very seriously. I would truly appreciate the opportunity to speak with you directly to better understand what happened and to make this right. Please feel free to contact me at the dealership at your earliest convenience so we can address your concerns and work toward a proper resolution. Thank you again for your feedback — it helps us improve. Sincerely, Gio Bondoc Service Director - Mercedes-Benz of Beverly Hills gbondoc@group1auto.com

February 13, 2026

Corey Butler, my service advisor, and Ricc Cotright, the service department manager were both involved in my visit and we’re outstanding. They were very patient in helping me deal with my issues and profess More

by Harvey.Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler, Ricc Cotwright.
Feb 15, 2026 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Beverly Hills. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 12, 2026

Jose the is the best! Greeted immediately even though I didn’t have an appointment all the guys were terrific, thank you! More

by carolshogren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 14, 2026 -

Mercedes-Benz of Beverly Hills responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

February 11, 2026

Efficient, attentive, pleasant service. Met my requests, listened. Took the time to address all my concerns More

by greenl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Tashvigi
Feb 14, 2026 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2026

Christian was my service representative and he took great care of me . Got me taken care of and a loaner in no time . I used to go to Harry , but Christian is far superior and will continue Asking for him More

by Drkehanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Feb 12, 2026 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2026

Very professional,kind and supportive it is great to deal with someone who cares Thanks More

by Joseeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARLON
Feb 01, 2026 -

Mercedes-Benz of Beverly Hills responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2026

Efficient ND VERY COURTEOUS,,LL THE HELP WERE VEEY GOOD. polite and thorough got right to the point outstanding More

by Edythe71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Baumann excellent
Feb 01, 2026 -

Mercedes-Benz of Beverly Hills responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2026

The service department is outstanding, most especially Alvaro my service advisor. Alvaro is incredibly helpful and attentive, he gets the work completed efficiently and makes bringing my car in for servic More

by Verna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Acevedo
Feb 01, 2026 -

Mercedes-Benz of Beverly Hills responded

Hi Verna, thank you for your kind review; we are happy to pass along your comments to Alvaro here at Mercedes-Benz of Beverly Hills! Please let us know if there is anything else we can do for you; we are more than happy to help!

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