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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
600 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 600 reviews

October 13, 2023

The dealer did amazing job on my car recall. It finish fast and provide update for me every several days. Michael is amazing More

by Peter chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael R
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Oct 14, 2023 -

Mercedes-Benz of Beverly Hills responded

It's great to hear that Mercedes-Benz of Beverly Hills did an amazing job on your car recall, completing the work promptly and providing regular updates on the progress. Michael's exceptional service made the experience even better. You can count on our commitment to keeping you informed and providing top-notch service. Thanks for sharing your satisfaction!

October 10, 2023

Outstanding service. Very competent and responsive service representatives a long-term customer and will remain. Thank you. More

by enrols-34051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Baumann
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Oct 12, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 08, 2023

Brian Neville did a great job- thorough, professional and kind. Thank you for your true customer care! More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Neville
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Oct 10, 2023 -

Mercedes-Benz of Beverly Hills responded

That's great to hear! We're so glad Brian was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

October 05, 2023

The service is impeccable. I was informed what is needed in a timely manner. I was sent home using a car service and was offered to be picked up which is a wonderful service. A More

by dianac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
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Oct 07, 2023 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear about your impeccable service experience at Beverly Hills Mercedes! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 03, 2023

Efficient, everyone nice and extra helpful. Clean and responsive. Full service provided. Would recommend to everyone. More

by helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Oct 05, 2023 -

Mercedes-Benz of Beverly Hills responded

It's wonderful to hear that your experience was efficient, the staff was nice and extra helpful, and that the facility was clean and responsive. Thank you for your business, and we look forward to serving you again in the future.

October 03, 2023

Service advisor very helpful very knowledgeable highly recommend I would recommend her to anyone are anybody that needs services to there vehicle More

by Jon smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
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Oct 05, 2023 -

Mercedes-Benz of Beverly Hills responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 29, 2023

They are very professional and helpful. Very friendly staff and they Always give great service . More

by 06-theorem-lobular
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Olover
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Oct 03, 2023 -

Mercedes-Benz of Beverly Hills responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 26, 2023

Exemplary staff that is knowledgeable, customer-friendly, and delivers an exceptional customer experience. Thank you! More

by Jaye M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
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Sep 28, 2023 -

Mercedes-Benz of Beverly Hills responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 26, 2023

Great customer service and helpful information to find the best deal. Professional assistance from sales to financial services. More

by Behnaz Khodadad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzam Hemmatyar
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Sep 28, 2023 -

Mercedes-Benz of Beverly Hills responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 25, 2023

The service technicians had my car for 12 business days. ..17 days total. It was brought in 4 multiple issues...only 1 was fixed...with my car being returned saying the issues were fixed. So disappointed. More

by Green Hornet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
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