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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
600 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 600 reviews

October 27, 2023

Excellent service. ! James was very helpful and efficient and I got my car back in a day for three services. Fantastic job ! More

by brooke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
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Nov 01, 2023 -

Mercedes-Benz of Beverly Hills responded

Getting excellent service, helpful and efficient assistance from James, and having your car serviced for multiple tasks within a day is a fantastic experience. It's great to hear that everything was so well done. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 24, 2023

Service was great, timing to complete the maintenance done on time, everything fantastic, thank you Michael.😊😊🙏🙏 More

by Jimnassiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
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Oct 27, 2023 -

Jimnassiri responded

Everything perfect

October 24, 2023

The best service I’ve ever received. Very communicative, super fast. Really terrific team. Extremely impressive. More

by William Hair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro
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Oct 31, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you received the best service you've ever experienced, with a very communicative and super-fast team. It's wonderful that you found them to be extremely impressive. Your positive feedback is greatly appreciated!

October 24, 2023

Fantastic service. Friendly staff. Clean facility. Terry my service advisor is great. Very knowledgeable. Great experience! More

by Daniel Dimit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry McKie
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Oct 31, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you received fantastic service, encountered friendly staff, and found the facility to be clean. It's also wonderful that Terry, your service advisor, is very knowledgeable and contributed to a great experience. Your positive feedback is greatly appreciated!

October 23, 2023

Mercedes Benz of Beverly Hills always does an excellent job. Great client experience! They are efficient, communicative, punctual with appointment times, etc. It's one of the reasons I love MB so much! More

by marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and Andres
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Oct 25, 2023 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that Mercedes-Benz of Beverly Hills consistently does an excellent job and provides a great client experience. Efficiency, clear communication, and punctuality are key factors in ensuring a positive experience for customers. Your feedback is greatly appreciated. Your continued satisfaction and loyalty are highly valued!

October 20, 2023

Personal did work without rush in timely manner. Excellent customer services and support Thank you More

by Marina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
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Oct 24, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

James T. Always takes care of me well at Mercedes-Benz of Beverly Hills. Dealership has taken care of my cars through my whole ownership, and always done a go More

by wprouty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Tirelli
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Oct 24, 2023 -

Mercedes-Benz of Beverly Hills responded

It's great to hear that James consistently takes good care of you at Mercedes-Benz of Beverly Hills. Loyalty and long-term relationships with a dealership can be a testament to the quality of service provided. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Thank you for great customer service and courteous agents you delivered what you promised. Thank you More

by Mahshid Meimand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
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Oct 20, 2023 -

Mercedes-Benz of Beverly Hills responded

You're very welcome! We're delighted to hear that you received great customer service and that your expectations were met. Thank you for your kind words!

October 15, 2023

Mercedes Benz Beverly Hills made getting my car serviced so easy! I recommend it to all MB owners. More

by JenniferY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
Report | Print
Oct 17, 2023 -

Mercedes-Benz of Beverly Hills responded

We appreciate your recommendation! It's great to hear that Mercedes-Benz of Beverly Hills made the car servicing process easy for you. Your satisfaction and support mean a lot to us, and we're here to assist all Mercedes-Benz owners with their needs. Thank you for choosing us!

October 15, 2023

Great overall service from excellent customer service employees along with the professional management team make this a great dealership! More

by Gregorydrosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Tirelli and Andres Antelo
Report | Print
Oct 17, 2023 -

Mercedes-Benz of Beverly Hills responded

We greatly appreciate your feedback! It's wonderful to hear that you had great overall service with excellent customer service employees and a professional management team. Your positive comments mean a lot to us, and we're here to continue providing you with excellent service in the future. Thank you for choosing us!

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