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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
600 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 600 reviews

November 11, 2023

I’ve had three service experiences at that location the absolute worst, extremely dishonest . Never got one straight answer from the service writer More

by clearyclearyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service management team
Report | Print
November 11, 2023

Excellent customer service! Our vehicle was ready much earlier than we expected. The quality of work was excellent! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Chandler
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Nov 14, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

My car was on recall for a fuel pump replacement. Appointment went as scheduled and everyone was extremely friendly and helpful More

by shg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvarado
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Nov 11, 2023 -

Mercedes-Benz of Beverly Hills responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 10, 2023

Corey took great care of my car servicing needs and was attentive, responsive and easy to work with. More

by Elainafarokh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Nov 12, 2023 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that Corey provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Extraordinarily good. Professional and respectful. Satisfying. Thankfully. Best. Glad. Happy. Pleased. Relieved. Secure. Appreciated. Grateful. More

by mjacobsphd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Nov 12, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Andreas delivered way above expectations and delivered earlier than expected. Thank you very much. Tom More

by Tom Blumenthal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
Report | Print
Nov 11, 2023 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that Andreas exceeded your expectations! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Bryan Neville is a wonderful adviser. My car was attended timely delivered clean and on time. Bryan’s service is above and beyond. I would have given 7 stars if there is choice More

by teresa.chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Naville
Report | Print
Nov 09, 2023 -

teresa.chen responded

Bryan is wonderful. My S580 was well taken care of delivered on time. Thank you Bryan

November 08, 2023

I'm sorry to say the service has declined in recent years. Last year it took them 30 days (yes a whole month) to replace my windshield. This is something that should have taken one day—they couldn't ev More

by annoyances2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't have that info
Report | Print
November 08, 2023

This review is solely for the service department at BHMBZ! Andres consistently goes about and beyond the call of duty to make each and every interaction as pleasant and efficient as possible. Andres is More

by MomOfL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Nov 10, 2023 -

Mercedes-Benz of Beverly Hills responded

Andres is feeling the love! 🌟 Thanks a bunch for recognizing his dedication to making your experience at BHMBZ exceptional. We're lucky to have him on the team. If you ever need anything else, Andres and the service crew are here for you. Safe travels! 🚗😊

November 07, 2023

Great customer service. My favorite location. It was quick, efficient, and I will return again. More

by Yalda
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
Report | Print
Nov 08, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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