
Mercedes-Benz of Beverly Hills
Beverly Hills, CA
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I had an excellent experience leasing my vehicle from Mercedes-Benz of Beverly Hills. The staff was professional, knowledgeable, and made the entire process smooth and hassle-free. Highly recommend! Mercedes-Benz of Beverly Hills. The staff was professional, knowledgeable, and made the entire process smooth and hassle-free. Highly recommend! More
The worst Mercedes dealer I’ve encountered. It took them the better part of 4 years to diagnose and fix very basic issues. During that time they used the car for napping a joyrides (I received It took them the better part of 4 years to diagnose and fix very basic issues. During that time they used the car for napping a joyrides (I received toll tickets as proof). Even though is geographically convenient- go anywhere else. More
It was very hard to get someone on the phone to set the service appointment. But once it was set, Christian was terrific, responsive and prompt. So overall, I’m happy. service appointment. But once it was set, Christian was terrific, responsive and prompt. So overall, I’m happy. More
Mercedes service Beverly Hills is the worse one. Took me 2 days back and forth to just get the car and give loner. Manager Eric doesn’t care at all. No one care about your time you wait or there is Took me 2 days back and forth to just get the car and give loner. Manager Eric doesn’t care at all. No one care about your time you wait or there is available or not. Nothing on time no one help you. Do not go there at all. They says something g in the phone when you go not the same. Do not waste your time they refuse to talk to you in service department . Really really bad experience with them More
Christian and his team were great. They provided excellent customer service by making sure my car was properly serviced and that I was properly informed along the way. The loaner car t They provided excellent customer service by making sure my car was properly serviced and that I was properly informed along the way. The loaner car team was also great and made sure I had a means of transportation while we waited on parts for my repairs. Highly recommend this dealership. More