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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
600 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 600 reviews

November 25, 2023

Great advisor great service great price nice location friendly people what else can I say More

by jackyashar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Nov 28, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 23, 2023

I found car I wanted at the dealership and it was a fast approval and went in the next day and left with a beautiful car thanks to my sales person. The staff was friendly, knowledgeable, and went above and More

by kellyshanyce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Violet, Misha
Nov 30, 2023 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear about your seamless experience at Mercedes-Benz of Beverly Hills! A fast approval process and leaving with the car you wanted the very next day is impressive. The friendly and knowledgeable staff, along with our efforts to ensure you liked the car, speaks volumes about our commitment to customer satisfaction. Even with minor hiccups, the financing process went smoothly, making the overall experience positive. Congratulations on your new vehicle!

November 22, 2023

The annual service was completed in a timely manner . The service representative was very helpful and nice . The car was ready in few hours for pickup . All washed and clean . Very happy with the service More

by Forooz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki
Nov 22, 2023 -

Forooz responded

The annual service was completed in a timely manner . The service representative was very helpful and nice . The car was ready in few hours for pickup . All washed and clean . Very happy with the service

November 22, 2023

Always create service. And, Michael, Asst. Service Manager is continually professional who follows up on all discussions. Simply the best! More

by larryjleeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
Nov 23, 2023 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that Michael provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

my MB service advisor (Mark Oliver) was super friendly & helpful - highly recommend; plus, nice perks in waiting area (wifi, cafe) More

by digitalmuze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
Nov 23, 2023 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that Mark provided friendly helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Clean and professional staff. I recomend to ask for farzam .he will get the job don. More

by kia_shadi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzam hematyar
Nov 23, 2023 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that Farzam provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

Oh very courteous and professional. I have been coming to this dealership for many years. They are quick finding what best suits you with your buddy schedule. I had no appointment and h More

by lucypharmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Nov 21, 2023 -

Mercedes-Benz of Beverly Hills responded

It's wonderful to hear about your positive and long-term relationship with Mercedes-Benz of Beverly Hills! Having a dealership that understands your needs and accommodates your schedule effectively is invaluable. Getting your battery changed on the same day without an appointment showcases our commitment to excellent customer service. Thank you for your business!

November 17, 2023

I was very satisfied with the service Corey Butler gave me , he was very professional and kind. Very happy with the whole service Thumbs up for him. More

by Ana Gamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
Nov 21, 2023 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that Corey provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

A million thanks to my Service Advisor, Corey B. for providing me with such stellar customer service!!! He is extremely kind, courteous, patient, understanding, knowledgeable, speedy, thoughtful and More

by mocha630no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Butler
Nov 15, 2023 -

Mercedes-Benz of Beverly Hills responded

Corey sounds like an exceptional Service Advisor at Mercedes-Benz of Beverly Hills! His kindness, patience, and thoroughness in guiding you through the service process made a significant difference in your experience. It's wonderful to hear that he provided detailed updates and followed through on everything promised, even going beyond the usual scope to ensure your satisfaction. It's great that you also had positive interactions with the management and staff, receiving excellent customer service from the entire team. Having a loaner car and support with warranty coverage added to the overall positive experience. We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

You get a complete picture of what is going on with your car. What can wait, what cannot. My service advisor is professional, knowledgeable, accessible and friendly. I know what to expect and how to plan More

by cynthiajb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Kroner, Michael Rodriguez
Nov 14, 2023 -

Mercedes-Benz of Beverly Hills responded

We are pleased to hear that you had a positive experience at Mercedes-Benz of Beverly Hills. It's great that you appreciate getting a complete picture of what is going on with your car, including what can wait and what cannot. The fact that your service advisor is professional, knowledgeable, accessible, and friendly adds to the positive experience. Thank you for taking the time to share your feedback.

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