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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
598 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 598 reviews

October 29, 2024

My s class is a lemon. MB USA have been horrendous, same with the local service department. It’s shocking. More

by Ryan Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Nov 01, 2024 -

Mercedes-Benz of Beverly Hills responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations.

October 28, 2024

Great friendly caring informative ontime clean All the stuff were friendly and fixed my car More

by Jilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark oliver
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Nov 01, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2024

The service was great and Steve Mendoza the Service Adivsor was very pleasant,helpful and professional. More

by divadidi16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
Report | Print
Nov 01, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Mercedes-Benz of Beverly Hills! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 26, 2024

Had a good time, nice conversation with Harry. The drive service is fantastic. I will come next time More

by garysu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Atalaryan
Report | Print
Oct 27, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 26, 2024

The staff in the service department, especially Corey, is very friendly and helpful. I would give it 5-stars if the Parts Department gave me a call to let me know the part was ready. More

by SamG550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
Report | Print
Oct 27, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 23, 2024

Art was great! Very communicative and helpful. Customer service at its best. would absolutely refer him to others. More

by marymeilee4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Oct 25, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

Nice place, very professional On time ,curtious , and fast Harry was very nice and friendly Explained everything, and all together did a great job More

by mimipakdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
Report | Print
Oct 25, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 23, 2024

The whole experience was seamless, and the least anxiety provoking ever at a dealership. It was smooth and easy! More

by Mifee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina Carston, Johanna Felchlin, Michael Adeniyi
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Oct 25, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2024

Marina in service at Mercedes of Beverly Hills is wonderful. She is the best person I have dealt with there. More

by joevelez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina
Report | Print
Oct 25, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2024

Michael Reyes , gives great customer service. He goes above and beyond … I appreciate him very much ! Thx you , Chantal Nortman More

by Chanty3711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
Report | Print
Oct 25, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to Michael here at Mercedes-Benz of Beverly Hills! Please let us know if there is anything else we can do for you; we are more than happy to help!

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