Mercedes-Benz of Beverly Hills

It was easy to schedule the service for my CLA250, and my sign-in with Cliff was timely and professional. HOWEVER, it was quite unreasonable to take 3 days to complete this straightforward service without a sign-in with Cliff was timely and professional. HOWEVER, it was quite unreasonable to take 3 days to complete this straightforward service without any heads-up. When I picked up my car on Saturday morning they could not find it for over 39 minutes. Nevertheless, it was returned eventually clean and in good shape. More

I give you my car and my car been there for three months to fix something supposed to be super simple and I still receive it by today after three months and I still have problems on it to fix something supposed to be super simple and I still receive it by today after three months and I still have problems on it More

As soon as I walked through the doors. I felt welcomed. Mr. Andre listened to my needs and concerns and showed me multiple vehicles that fit the description. After finding the perfect one, I felt welcomed. Mr. Andre listened to my needs and concerns and showed me multiple vehicles that fit the description. After finding the perfect one, he helped me with the process of purchasing. Not one did I feel pressured or forced into anything. He gave me my time and allowed me to make a decision that best made sense for me. More

Polite, personal and relaxed. I always have a great experience with the service department at Mercedes Benz Beverly Hills. I always have a great experience with the service department at Mercedes Benz Beverly Hills. More

My service advisor worked with me on the repair cost. After a little back and forth we were able to come to an agreement on the final cost of the repairs that was fair. After a little back and forth we were able to come to an agreement on the final cost of the repairs that was fair. More

Mark was extremely helpful, very quick response time and gave helpful advice. Made everything really easy for me gave helpful advice. Made everything really easy for me More

I'm old and still think there should be some kind of class 4 new car buyers 2 acquaint us with all the bells and whistles that come with the vehicle. We purchased our car in Sept/Oct, still confusing. T class 4 new car buyers 2 acquaint us with all the bells and whistles that come with the vehicle. We purchased our car in Sept/Oct, still confusing. Technology, as such, is 4 the youth. However, your team members are quite helpful...as worrisome as I can be! The manuel isn't all that much help, either. Hey, how about actual 'simulator' classes, for a nominal fee? Sounds great 2 me...think on it. Thank u. Namaste More

Terrible customer service. My car smelled like cigarettes and they did not clean my car until after I called them. They said they made a mistake and admitted that it did smell My car smelled like cigarettes and they did not clean my car until after I called them. They said they made a mistake and admitted that it did smell like cigarettes. I’m paying $2500 for my Mercedes S class and the service is just not excellent for the amount of money I am paying for my car. More

Sylvia Avalos is the best services advisor I have ever had. Thank you Sylvia for such a great experience. had. Thank you Sylvia for such a great experience. More

Scheduling and rescheduling was easy. I drove and was helped right away. My car was taken in for service quickly and my ride home was pleasant. Car was ready on time, got picked up by t I drove and was helped right away. My car was taken in for service quickly and my ride home was pleasant. Car was ready on time, got picked up by the excellent and timely shuttle service. Overall, it was a great experience. Thank you Corey B, Evan, Robert, and the kind service staff MB-Beverly Hills Service Center. More