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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
599 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 599 reviews

February 11, 2024

Just experienced service. Found it to be well organized from dropping off my car to leaving with a loaner More

by Montecitobob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro acavido
Feb 13, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 07, 2024

My car was ready on time as promised and my service advisor was great. ery satisfied. More

by Beth Hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
Feb 09, 2024 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had a great and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 07, 2024

Clif was very Professional and expeditious, he explained everything my car needed in a way that was understandable, I have been to other Mercedes dealerships and just felt like I was not heard or respecte More

by Scott.kim40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif
Feb 10, 2024 -

Mercedes-Benz of Beverly Hills responded

We're thrilled to hear about your positive experience with Clif. It's fantastic that he was very professional and expeditious, and took the time to explain everything your car needed in a way that was understandable. We appreciate your feedback on feeling heard and respected, which is crucial in providing excellent customer service. Thank you for choosing our services, and we're excited to have you as a valued customer!

February 03, 2024

Corey Butler is one of the best service rep I have ever hadbbHe’s attentive and responsive, and I appreciate his assistance very much. More

by barblweiner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
Feb 08, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for your feedback! We're thrilled to hear that Corey has provided you with excellent service. We'll be sure to pass along your appreciation to him. We're here for you, and we appreciate your continued trust in our service department. Safe travels!

February 03, 2024

The best dealership in L. A… professional, white glove service and world class service. Beyond compare. More

by Michaelryager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Enrique is an excellent advisor. Truly very knowledgeable and personable.
Feb 07, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you consider our dealership the best in L.A., and that you've experienced professional, white-glove service with world-class standards. Your positive feedback is greatly appreciated, and we're glad to know you had an exceptional experience. Thank you for choosing the dealership, and we look forward to serving you in the future!

February 02, 2024

David took care of us very well. Returning our lease was easy process as well. More

by ahuang519
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kwon
Feb 07, 2024 -

Mercedes-Benz of Beverly Hills responded

We're glad to hear that David took good care of you, and that the process of returning your lease was easy. Excellent customer service and a smooth process are always key to a positive experience. Thank you for choosing our dealership, and we appreciate your positive review!

February 02, 2024

Where do I begin? ! From calling the dealership and speaking with Edgar on the phone to working with Amir, sales consultant , the manager Robert and finally Misha the f More

by BQazi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir, Misha, Robert
Feb 04, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for sharing your exceptional experience at Mercedes-Benz of Beverly Hills! It's wonderful to hear about the outstanding service you received from Edgar, Amir, Robert, and Misha. Amir's patience, understanding, and genuine approach to going the extra mile to locate your preferred color reflect a commitment to customer satisfaction beyond the sale. We're thrilled you're happy with your 2024 black GLC 300, and Amir's continued support in explaining car features is commendable. It's great to hear that the rest of the staff, including Robert and Misha, contributed to making the car-buying process straightforward and enjoyable. We appreciate your recommendation, and we look forward to serving you for services and future purchases. Safe travels in your new car, and thank you for choosing Mercedes-Benz of Beverly Hills!

February 02, 2024

James provided me with great customer service. I would definitely recommend to friends and family More

by Aldomartino13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 04, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that James provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 31, 2024

Got a great deal on the car I wanted from BH MBZ. Very happy with this purchase and salesperson Edgard was very nice and easy to deal with. Everything went smoothly all the way around. More

by Kan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgard
Feb 02, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to hear that you got a great deal on the car you wanted from Mercedes-Benz of Beverly Hills. It's fantastic that your purchase experience with salesperson Edgard was smooth and enjoyable. Congratulations on your new car, and we appreciate your business!

January 28, 2024

All excellent. I trust their judgement and work. Feel I am in the best possible hands to keep my 9 year old Mercedes running like new. More

by drssones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martina Martinez
Jan 30, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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