Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
598 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

Directions

By Type

Showing 598 reviews

March 08, 2024

Lauren was very helpful and took me thru the process step by step; amazing customer service! More

by andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Report | Print
Mar 12, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for sharing your positive experience with our dealership! We're delighted to hear that Lauren provided amazing customer service, guiding you through the process step by step. Safe travels, and thank you for choosing our dealership!

March 07, 2024

EXCELLENT AS ALWAYS! ALVARO ALWAYS GOES ABOVCE AND BEYOND! I SINCERELY APPRECIATE IT! They have always done everything they can to. help make my experience excellent and More

by felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Acevedo
Report | Print
Mar 10, 2024 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 05, 2024

Service manager is very kind and helpful. Service has been done in timely manner Final car wash has been done nicely More

by taweilou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Baumann
Report | Print
Mar 07, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for your positive feedback! We're delighted to hear that our service manager provided helpful and kind assistance. Timely service and a well-done car wash are crucial aspects of our commitment to customer satisfaction. Safe travels!

March 04, 2024

Mercedes Benz of Beverly Hills is quite impressive. The customer service is awesome. My service advisor was named Corey Butler and he was really knowledgeable and had great customer service. This is j More

by Ms. Hollywood Records
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
Report | Print
Mar 08, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to hear about your positive experience at Mercedes-Benz of Beverly Hills! It's fantastic that you found the customer service awesome, and Corey, your service advisor, was knowledgeable and provided great customer service. Thank you for recommending the location and sharing your positive feedback. We appreciate your business, and we look forward to serving you again in the future!

March 04, 2024

I was really impressed with my service representative Jackie. I had some problems with my last visit, but this recent visit was the best service that I’ve had at the Beverly Hills location. More

by Belinda
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Mar 08, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to hear that your recent visit to Mercedes-Benz of Beverly Hills exceeded your expectations and was the best service experience you've had. It's wonderful that Jackie, your service representative, left a positive impression. We appreciate your feedback and the opportunity to address any concerns from your previous visit. Thank you for choosing us, and we look forward to serving you with excellence in the future!

March 01, 2024

Very kind great service And then keep time She. s name Loauran She.s great More

by 356kbbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Report | Print
Mar 03, 2024 -

Mercedes-Benz of Beverly Hills responded

We're pleased to hear about the kind and great service you received, especially from Lauren. It's wonderful that she kept to the scheduled time. We appreciate your business and look forward to serving you again in the future.

February 29, 2024

Nice job Mark, thanks for the service and the Alto vouchers to get around town More

by johndicksun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
Report | Print
Mar 02, 2024 -

Mercedes-Benz of Beverly Hills responded

It's great to hear that Mark did a nice job in providing you with service. We're glad to know you appreciated the Alto vouchers for getting around town. Thank you for choosing our services, and we hope to continue meeting your expectations in the future! Safe travels!

February 28, 2024

They have an amazing service team lead by Craig Tom and Carl Tetiva . I have many experience ls with Mercedes Benz service departments for over 30yeas all over Southern California . They are the best I h More

by Raymahloji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Ramirez , Jose Ramos
Report | Print
Mar 02, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for taking the time to share your positive experience with the Mercedes-Benz service team, particularly highlighting Craig and Carl. It's wonderful to hear that they stood out as the best service team you've encountered in over 30 years. Your comments are valuable, and we appreciate your recognition of the exceptional service team. Safe travels!

February 27, 2024

Best service. My service advisor Lauren was fantastic and went above and beyond. The car was returned to me spotless as well. More

by markczarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Baumann
Report | Print
Feb 28, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for your positive feedback! We're delighted to hear that Lauren provided you with excellent service and went above and beyond your expectations. It's great that your car was returned to you spotless as well. We're here to help, and we appreciate your trust in our services!

February 27, 2024

MBBH has the best service of any dealership I have ever used. Christian is my service advisor. He always keeps me informed and up to date with what’s happening with my vehicle. MBBH - it’s where you want t More

by Insured4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Mar 02, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for sharing your positive experience with Mercedes-Benz of Beverly Hills! We're delighted to hear that Christian, your service advisor, has provided excellent service by keeping you informed and up to date on your vehicle. Mercedes-Benz of Beverly Hills values your satisfaction, and we look forward to serving you in the future!

1
...
21
22
23
...
60