Mercedes-Benz of Beverly Hills

I stopped in without an appointment for a minor issue. Ricc quickly assisted me with the help of Cory which Ricc paired me with in previous visits. They are truly the best and easiest to work with. Me be Ricc quickly assisted me with the help of Cory which Ricc paired me with in previous visits. They are truly the best and easiest to work with. Me being a female I don’t feel intimidated with my lack of knowledge for cars. They listen to me as if I were there family member ( but in a professional sense). They resolved my issue and it was all done with a smile. Or 2 (both of them), I truly appreciate them both! 😊 More

They where very helpful the best staff in Los Angeles and as well very attentive on everything that was going on with my vehicle . as well very attentive on everything that was going on with my vehicle . More

I enjoy the ease of check in and checkout. They always try to address my concerns and give me a good action plan. They always try to address my concerns and give me a good action plan. More

This place is pretty intimidating when you first come to the service department it looks like total chaos how many cars are in the drive and how much noise there is but man they have such a friendly staff I the service department it looks like total chaos how many cars are in the drive and how much noise there is but man they have such a friendly staff I can't express enough how impressed I am with the outcome and my service reps ability to not appear flustered with all going on in the background he kept his composure well and although I was furious about the issues I was having on my car he heard me out and when it was all said and done although it took a few days he got it right and helped me get out of the negative mindset I was in about my car. Tim Hernandez is truly a gem the industry needs more quality advisors like him I hope he's around a while More

Took 2019 GLC350e in for service for battery and engine lights on. They were courteous, explained everything, and made the needed repairs which were covered by warranty. Overall very good experience. The u lights on. They were courteous, explained everything, and made the needed repairs which were covered by warranty. Overall very good experience. The updates were clear and helpful. One star down because I wish the communication had been a little better, with daily updates in the second week while the repair was in process and I anxiously waited. Even so, I recommend this place. More

Christian C. Is the best. He kept me notified, and as always professional and friendly and helpful. Is the best. He kept me notified, and as always professional and friendly and helpful. More

I’m very satisfied with the service. The staff was friendly, professional, and handled everything quickly and efficiently. The staff was friendly, professional, and handled everything quickly and efficiently. More

Babs in the service department is an excellent representative of MB of BH! Super helpful, friendly and responsive. I was very happy to have her as my service advisor. representative of MB of BH! Super helpful, friendly and responsive. I was very happy to have her as my service advisor. More

Top rate service advisor, Silvia, excellent service, on my car warm and friendly service staff in general. Every time there is a slight issue, Silvia makes it right. my car warm and friendly service staff in general. Every time there is a slight issue, Silvia makes it right. More

The service department at Mercedes-Benz Beverly Hills delivers excellent service, and I’m always happy to have my car serviced there. delivers excellent service, and I’m always happy to have my car serviced there. More