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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
598 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 598 reviews

May 28, 2024

Getting ahold of someone there on a Saturday was impossible. James my service attendant was very helpful though and helped make it better More

by dannielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 29, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and earn your business, please contact me at Carl Tetiva Service Manager ctetiva@BHBenz.com

May 28, 2024

Excellent service and job excellent job, job job, job, job job job job Jo job More

by alexfordmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvia Avalos
May 29, 2024 -

Mercedes-Benz of Beverly Hills responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 24, 2024

Super helpful with all problems. The advisor Jose is very professional and nice. Overall very good experience More

by YIWENBU622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
May 24, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn about your positive experience and the professional assistance provided by Jose! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

Having my car repaired at Mercedes Benz of Beverly Hills was an excellent experience. They know how to treat their customers. Corey, my service adviser was friendly and professional and took great care of m More

by lindamullin
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
May 28, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn about your positive experience and the great assistance provided by Corey! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 23, 2024

Fantastic service, Amazing staff and the best service advisor Marina Martinez on the planet. A huge fan here More

by cardudematt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Martinez
May 24, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn about your positive experience and the best assistance provided by Marina! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 23, 2024

The staff is superb. IVAN MONTEJANO Was great. Really cared about my car, my cost, the experience. The work took a week and he was ON TOP of this and informed me and I f More

by stevenrfriedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IVAN MONTEJANO
May 24, 2024 -

Mercedes-Benz of Beverly Hills responded

Ivan is indeed fantastic, and we're thrilled to hear about your positive experience with us! Our team takes pride in providing superb service, caring about your car, your costs, and ensuring a great overall experience. It's great to know that Ivan kept you informed throughout the process, demonstrating his dedication to working for you and offering intelligent and measured advice. We'll make sure to pass along your feedback to Ivan and the rest of our team. Thank you for choosing us, and we look forward to serving you again in the future!

May 19, 2024

The service provider Clifford was very caring and attentive before booking my appointment for service ! He is very professional and caring towards the customers! I would come back here only because o More

by Steffieramsey
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford
May 22, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for bringing this to my attention. I apologize for this misunderstanding you experienced. I would like an opportunity to fix this and earn your business, please contact me at ctetiva@BHBenz.com. I look forward to speaking with you. Carl Tetiva, Service Director

May 17, 2024

Very pleasant and informative. Promised me my car at a certain time and delivered it even earlier because when I set up the original appt I thought I was actually calling the servi More

by natasha mogadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Butler
May 21, 2024 -

Mercedes-Benz of Beverly Hills responded

That's great to hear! Our service advisor went above and beyond to ensure your satisfaction. Providing clear communication and delivering on promises is always our goal. Don't hesitate to reach out directly next time, and thank you for choosing Mercedes-Benz of Beverly Hills for your car service needs!

May 14, 2024

I recently had the pleasure of visiting Mercedes Benz of Beverly Hills, and must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly staf More

by anjelakaspernova
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Kroner
May 17, 2024 -

Mercedes-Benz of Beverly Hills responded

You had a great experience at Mercedes-Benz of Beverly Hills! Andreas made quite an impression. Thank you for choosing us!

May 11, 2024

Mercedes-Benz of Beverly Hills offers a premier car buying experience. Stunning selection of vehicles and top-notch customer service. I would highly recommend visiting for your next vehicle purchase! More

by Dangeloauto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil and Bobak
May 15, 2024 -

Mercedes-Benz of Beverly Hills responded

Mercedes-Benz of Beverly Hills is a fantastic place for a car-buying experience! Thanks for the recommendation. Enjoy your new vehicle!

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