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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
598 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 598 reviews

June 05, 2024

Wonderful service. Mr. Farman is very professional and helpful. Ms. Helen was explaining everything clearly and made the process very easy. Mr. Farzane followed with More

by Fariborz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzam
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Jun 07, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

June 03, 2024

What is a E service for 350 SLK. It is impossible to get directory service for any office , no operator help. what is happing to your phone service? No loan vehicle available sin More

by atriboyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Mc keie
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Jun 05, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for bringing this to my attention. I apologize for the difficulties you've encountered with our phone service and the lack of loan vehicles. I would like the opportunity to address your concerns and provide better assistance. Please contact me at your earliest convenience. I look forward to speaking with you. Sam Yadegari General Manager syadegari@bhbenz.com

June 03, 2024

Great dealership, always treats you like a VIP, and provides perfect service and pays attention to all your issues. More

by Ron W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Chandler
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Jun 05, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi Ron, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2024

Recall issues and what was promised not solved. Didn’t get timely response. As a result I have to make new arrangement to go back again. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
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Jun 18, 2024 -

Mercedes-Benz of Beverly Hills responded

Jon, I appreciate you taking the time to inform me about your recent service experience concerning your recall, and I deeply regret any inconvenience you may have encountered due to the lack of communication. I would like to make amends to regain your trust as a valued client. Please reach out to m e using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Carl Tetiva Parts and Service Director ctetiva@BHBenz.com

June 02, 2024

I requested assistance with an engine oil issue and a car wash. Thank you for your prompt response. More

by chika abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Jun 03, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 01, 2024

They keep my eighteen year old 150k+ miles E-class running like new! Pleased with that. More

by Hans
Recommend Dealer
Yes
Employees Worked With
Andreas Kroner
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Jun 03, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

The people there are friendly and helpful, and the service is usually efficient! My service advisor, James, is always warm and easy to work with. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Tirelli
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Jun 03, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello Andrew, we're happy you found James to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

It was an excellent service and very helpful cooperative experience. Thank you so much, I really will do all future service at the same Lo More

by Lobna shawky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 31, 2024 -

Mercedes-Benz of Beverly Hills responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 30, 2024

Great service, was able to get my car in and fix my car same day. More

by stellalobalbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
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May 30, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 29, 2024

The dealership and our sales rep Said were absolutely wonderful to work with in purchasing our car. More

by thatone1ove17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Said Flifl
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May 30, 2024 -

Mercedes-Benz of Beverly Hills responded

Congratulations on your new vehicle! We're thrilled that Said provided you with a wonderful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

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