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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
598 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 598 reviews

August 11, 2024

Excellent personal service from repair advisor. Also very useful digital communications explaining needed repairs complete with images and video. More

by paul s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Mckee
Aug 15, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello Paul, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 10, 2024

Lauren Baumann is a total pro and working with her make the process super easy. More

by GjG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Baumann
Aug 12, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Beverly Hills! Feel free to reach out to us if you need anything. Have a wonderful day.

August 09, 2024

Andreas has been my service advisor since I purchased my Sprinter van 3.5 years ago. Simply, he is the best. He is very knowledgeable in Sprinters and explains things thoroughly. I don`t feel as if any s More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas K.
Aug 11, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi Andy, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 06, 2024

Lauren B. is a great help, she’s overseen my services twice and keeps communication simple and easy to understand. More

by nick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren B
Aug 09, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi Nick, thank you for your kind review; we are happy to pass along your comments to Lauren here at Mercedes-Benz of Beverly Hills! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2024

it all comes down to customer service. cory made the experience great and i thank him More

by ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cory
Aug 04, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cory here at Mercedes-Benz of Beverly Hills! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

I am a repeat customer for a reason. They treat you like family at this dealership. More

by Anakmiecik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark and Barrett
Aug 02, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

Such a pleasant low pressure experience. Melanie made us feel very comfortable and made the whole experience pleasant and quick. Not what one expects from car buying. More

by indigoae
Recommend Dealer
Yes
Employees Worked With
Melanie
Aug 02, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2024

Marina Is a spectacular service advisor. She’s available and extremely thorough when working with me regarding my vehicle. She has created a lot of comfort and trust in Mercedes. I also want More

by dr.crystalwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina…..first class the best and mechanic and detailers
Aug 01, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2024

Great experience, in and out in a very short time. No pressure to sell you. More

by Uripakravan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aria
Jul 30, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2024

Melanie Mendez is the best salesperson I’ve ever had the pleasure to work with in my 40 year car purchasing experience. Despite living 6 hours from the dealer, I will always go back to Beverly Hills Mercede More

by Medley1212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Mendez
Jul 26, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, thanks for your praise and kind comments about Melanie. Feel free to reach out to us if you need anything. Have a wonderful day.

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