Mercedes-Benz of Beverly Hills
Beverly Hills, CA
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I gave 5 stars because I was welcomed with great enthusiasm, respect and value. Service advisor Silvia A., had my vehicle as if I had bought a new car off the showroom floor! Not only was I trea enthusiasm, respect and value. Service advisor Silvia A., had my vehicle as if I had bought a new car off the showroom floor! Not only was I treated with great care, but my vehicle was also! Customer experience and quality of service is excellent at Beverly Hills - Mercedes- Benz! am so happy that there is an outstanding relationship with the technicians and Silvia A. I am impressed and recommend the amazing technicians and service staff! Big “ Kudos” to all!!! More
Beverly Hills Mercedes always does an admirable job. The staff is excellent. I am particularly impressed with Andreas Kroner, my service advisor, who is immensely knowledgeable and helpful. I have worke The staff is excellent. I am particularly impressed with Andreas Kroner, my service advisor, who is immensely knowledgeable and helpful. I have worked with him for many years, and it is always enjoyable to speak with him. BH Mercedes is fortunate to have such an exemplary service advisor. More
I love coming to this dealership. Everyone is quick, and helpful. It’s also walking distance to great coffee shops so it never feels like an inconvenience to have to go get my car ser Everyone is quick, and helpful. It’s also walking distance to great coffee shops so it never feels like an inconvenience to have to go get my car serviced. More
Michael Reyes made the service process smooth and fast. He catered to all our questions in a very professional way and responded to text messages immediately. We will definitely come back for a service her He catered to all our questions in a very professional way and responded to text messages immediately. We will definitely come back for a service here. More
MB of Beverly Hills offers unparalleled service both for car and client. Always timely, comprehensive, vigilant for problems unbeknownst to the client. The number of MB I have leased over time must exceed 2 car and client. Always timely, comprehensive, vigilant for problems unbeknownst to the client. The number of MB I have leased over time must exceed 20 for 2 reasons: the best vehicles and the best service. Absent exceptional service, I think many would shop other manufacturers. The BH service department is a sales generator perhaps not truly knowing this. They are !!! More