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Mercedes-Benz of Beverly Hills
Beverly Hills, CA
825 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 825 reviews
June 20, 2025
Very pleased with the work that was done. I want to thank the staff for their input in helping me make the best decision on accessories I chose for the vehicle. Thanks again!! I want to thank the staff for their input in helping me make the best decision on accessories I chose for the vehicle. Thanks again!! More
by ronhines
Employees Worked With
Michael Reyes-Giovanni Bondoc-Ever Melgar-William Rodriguez -ladies in the car loan department
June 20, 2025
Jose Ramos has been my service advisor whom I consider one of the best I’ve ever dealt with! It’s the reason I go to Beverly Hills MB because of him! Thorough and gets everything I need done on my car in one of the best I’ve ever dealt with! It’s the reason I go to Beverly Hills MB because of him! Thorough and gets everything I need done on my car in a timely manner. I do usually make an appointment, making it easier in case a part is needed. More
by b
Employees Worked With
Jose Ramos
June 17, 2025
Barret. , the sales representative took exceptionally good care of me! She is a great young lady, and, an excellent representative of your dealership! , the sales representative took exceptionally good care of me! She is a great young lady, and, an excellent representative of your dealership! More
by Skklein2100
Employees Worked With
Barret Beach
June 16, 2025
Carlos is Professional, knowledgeable, and genuinely helpful — made the entire service process smooth and stress-free. Highly recommend Beverly Hills Mercedes service. Kevin sanli helpful — made the entire service process smooth and stress-free. Highly recommend Beverly Hills Mercedes service. Kevin sanli More
by ksanli
Employees Worked With
Carlos
June 13, 2025
I had a terrible experience with their service department. Went in for a routine “A” service (approximately $350 service) and I received an email (no phone call) with suggested additional work tot department. Went in for a routine “A” service (approximately $350 service) and I received an email (no phone call) with suggested additional work totaling $4K - most of which was completely unnecessary (e.g. new tires). While I still wouldn’t have approved the additional work, a phone call explaining why might have helped. More
by rk
Employees Worked With
Steve
June 10, 2025
Great service center. Honored a promise to finish a job very quickly while I waited while also accepting a coupon which offered a generous discount! Honored a promise to finish a job very quickly while I waited while also accepting a coupon which offered a generous discount! More
by Leopardsd
Employees Worked With
Mark Oliver
