Mercedes-Benz of Bellevue - Service Center
Bellevue, WA
308 Reviews of Mercedes-Benz of Bellevue - Service Center
Great customer service from beginning to end. Justin took great care of me and my vehicle and a big thank you to Anita from sales for taking the time to assist me. I can't think of a reason to go Justin took great care of me and my vehicle and a big thank you to Anita from sales for taking the time to assist me. I can't think of a reason to go anywhere else! More
I had a scheduled Service-B last week. Starting from the explanation of what would be conducted and estimated cost to driving out, it took about 1.5h. All work meets my expectation. Starting from the explanation of what would be conducted and estimated cost to driving out, it took about 1.5h. All work meets my expectation. More
Excellent service! Would definitely recommend to my friends and family. Communication was provided every step of the way. When I arrived to pick up my car it was washed Would definitely recommend to my friends and family. Communication was provided every step of the way. When I arrived to pick up my car it was washed and vacuumed and ready to enjoy the rest of my day. More
Checked in my vehicle for routine service. The service advisor (Jesus) was very knowledgeable and courteous. Very easy to work with. The tech that worked on my Vehicle did a great job as well The service advisor (Jesus) was very knowledgeable and courteous. Very easy to work with. The tech that worked on my Vehicle did a great job as well (Tony). Great communications all around. More
My service representative has always been so considerate and kind , he holds his customers always to the highest level of customer service. “Jesus” makes it a no-brainer to be a repeat satisfied customer! and kind , he holds his customers always to the highest level of customer service. “Jesus” makes it a no-brainer to be a repeat satisfied customer! Everyone in the garage are so friendly and welcoming.😊 More
I've been MB Bellevue's customer for the past 11 years with three different brands of Mercedes. The services there has been declining for the past few years. Many calls, emails, and text messages for cons with three different brands of Mercedes. The services there has been declining for the past few years. Many calls, emails, and text messages for consultation were never responded and I kept on hitting the wall. I was considering to get services elsewhere. Then I met Cameron Robinson, a new service advisor. He helped me with a critical damage assessment and was willing to take extra steps with all the details unlike many others I had to deal with in previous visits. I think he has the inherent customer-caring spirit that I haven't seen at MB Bellevue and I am so glad that he is my new service advisor! More