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Mercedes-Benz of Bellevue - Service Center

Bellevue, WA

4.6
308 Reviews

308 Reviews of Mercedes-Benz of Bellevue - Service Center

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April 28, 2023

Excellent customer service. Clear communication. My service advisor James was very helpful & spent time explaining what the service entailed. More

by P_Piesik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mayweather
May 01, 2023 -

Mercedes-Benz of Bellevue responded

Hello, we are glad we could help! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2023

They perform as promised and do a thorough job. Service advisor keeps you informed of the status of the car. More

by DAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Maeweather, Cameron
May 01, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

April 26, 2023

James was great and the process was quick and easy! Also nice to get the text updates and video. No complaints at all. More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 01, 2023 -

Mercedes-Benz of Bellevue responded

Hi Natalie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2023

Had a 705k mile service. Did what they needed in timely manner and are friendly 👌 seemed honest More

by tprgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheneta
Apr 27, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 20, 2023

I took our 2014 ML350 in for a recall service and was impressed with the courtesy which the Service Rep, Sheneta, arranged for the service and a loaner car. She kept me informed of the progress. I receiv More

by Bugswamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheneta
Apr 27, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. If you ever need help, just give us a call. Happy motoring!

April 17, 2023

Always friendly and reliable service with Mercedes of Bellevue. I recently turned in my Mercedes for a manufacturing recall, and the work was completed by Bellevue Mercedes quickly and hassle free. High More

by Andea lane Kraabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 28, 2023 -

Mercedes-Benz of Bellevue responded

Hi Andea, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.

April 15, 2023

Our service advisor, Jacob was positive, informative, and helpful. Purchasing our Mercedes a few years ago at this dealer was also a positive experience. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 26, 2023 -

Mercedes-Benz of Bellevue responded

Hi Michael, we are pleased to hear you had such a positive experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2023

In an age where good service is hard to find the service here stands out as an example of excellence that should be applauded. From the time you drive in the service bay you are taken care of by some of the More

by LBerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 21, 2023 -

Mercedes-Benz of Bellevue responded

Hello, it means so much to us that you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 14, 2023

Quick Service! Evan went above and beyond in servicing my vehicle. He kept me informed throughout the process as he delivered a high quality service! More

by Atul Jha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Apr 21, 2023 -

Mercedes-Benz of Bellevue responded

Hello Atul, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 14, 2023

The service and the staff are very professional and friendly they made me feel like one of the family More

by rohall9270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheetal Dailey
Apr 21, 2023 -

Mercedes-Benz of Bellevue responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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