Mercedes-Benz of Bellevue - Service Center

No delay on getting service appointment, They stay on schedule and do what they say they are going to do. Always professional, always the best. schedule and do what they say they are going to do. Always professional, always the best. More

Great experience! Very professional, responsive and efficient. The advisor gave me constant reports on the progress amd the car came out very clean.. Very professional, responsive and efficient. The advisor gave me constant reports on the progress amd the car came out very clean.. More

Dealership reached out to me via text after I made my appointment online and recommended dates that I could receive a loaner vehicle while my car was being serviced. I felt that was useful. I also apprec appointment online and recommended dates that I could receive a loaner vehicle while my car was being serviced. I felt that was useful. I also appreciated my advisor updating me on when I could expect to have the servicing completed. More

Had my second service there and was still impressed by the professionalism of everyone I interacted with in the service department. Was a bit surprised by the quote but was very happy with the service pla the professionalism of everyone I interacted with in the service department. Was a bit surprised by the quote but was very happy with the service plan I bought. Dropped off on Saturday morning and was arranged a Lyft ride home. The service was completed before the end of the day but there wasn't enough time to pick-up. Wish the service was done an hour earlier. More

I took my car in for its 80K mile service and had a few items that came up in the review to fix. Although these items need to be fixed eventually, there was no pressure to get them done right away or to up items that came up in the review to fix. Although these items need to be fixed eventually, there was no pressure to get them done right away or to upsell me on any other unnecessary service. I was just told to keep an eye out for these issues if they get worse and to come in for a checkup. I was treated very professionally throughout the process. More

You mailed me a coupon for 25% off any service that Mercedes did on my car. I went as far as having some work done that could have waited for another year, just because I hah the coupon. Mercedes would Mercedes did on my car. I went as far as having some work done that could have waited for another year, just because I hah the coupon. Mercedes would not honor the full price of the coupon that you sent me. I should have taken my car somewhere else, as I have done before and saved a lot of my. I will know better next time More

Twice in as many years, I lost my cargo liners when I received my GLS back for regular maintenance. This time, I told the agent that I am fine if you would just replace it with a no-brand OEM liner as I received my GLS back for regular maintenance. This time, I told the agent that I am fine if you would just replace it with a no-brand OEM liner as I hate to spend another $140 on a new one, but MB went silent. My experience with this MB service center is poor and my confidence in them taking accountability is low. More

Service was easy and quick to respond. They were thorough and communicated clearly and respectfully. They were thorough and communicated clearly and respectfully. More

Nice clean place with great people. Service coordinator very knowledgeable and great trusted person. Thanks Service coordinator very knowledgeable and great trusted person. Thanks More

My service representative, Evan was very professional and efficient. My car was brought in unexpectedly on a tow truck and Evan immediately contacted me and communicated what the steps were to getting my car efficient. My car was brought in unexpectedly on a tow truck and Evan immediately contacted me and communicated what the steps were to getting my car’s problem diagnosed and repaired. More