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Mercedes-Benz of Bellevue - Service Center

Bellevue, WA

4.6
308 Reviews

308 Reviews of Mercedes-Benz of Bellevue - Service Center

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July 12, 2023

Attentive and knowledgeable. Andrew knew everything that had already been done to my C63S and new what needed to be done. More

by AMG C63S COUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 17, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 12, 2023

Professional efficient accommodating clean friendly nice great available up to date helpful beautiful atmosphere great salespeople More

by Janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 17, 2023 -

Mercedes-Benz of Bellevue responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 08, 2023

Good place to do service, but prices high! Do not have loaner car any more! More

by Anhmai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
For got
Jul 11, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2023

I trust the service and the technician to walk me through the repair or maintenance. More

by rhonda.226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 12, 2023 -

Mercedes-Benz of Bellevue responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

My service advisor, Cameron, was very helpful. The vehicle I purchased from them is of high quality, so is the service. More

by Robert
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cameron
Jul 04, 2023 -

Mercedes-Benz of Bellevue responded

We appreciate you taking the time to leave us a response, Robert! Drive safe, and we'll see you on the road.

June 28, 2023

Sales and service people are great. Phone answering machines and most people rat more than low. They make me angry by their being so poorly trained in phone technique. More

by Dwarne3400
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 03, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 249-7391. We hope to hear from you.

June 27, 2023

Excellence. Wonderful customer service, easy to book appointment, service was done quickly. I'm new to this dealership and have had several consistently great ex More

by GLK350
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayne
Jul 02, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 19, 2023

I had an appointment for Thursday at noon. They didn't look at my car until Friday or Saturday. I brought my car in for 3 repairs. One was that my "Tire Pressure Monitor Is Inoperative" light More

by ddoblar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carlo
Jun 22, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Bellevue. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 249-7391 to discuss what we can do to help.

June 16, 2023

Always friendly and attentive. Good knowledge of the product. My extremely low mileage saved me unnecessary additional work. More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jun 20, 2023 -

Mercedes-Benz of Bellevue responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2023

The service director I have been working with at Mercedes-Benz of Bellevue is honest, always helpful, and pleasant to work with. Highly recommended More

by Alison Yu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Purdy, Justin
Jun 15, 2023 -

Mercedes-Benz of Bellevue responded

Hi Alison, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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