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Mercedes-Benz of Bellevue - Service Center

Bellevue, WA

4.6
308 Reviews

308 Reviews of Mercedes-Benz of Bellevue - Service Center

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July 25, 2023

The service guys are very friendly and helpful. But they didn't wash the car. More

by bw6599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Jul 28, 2023 -

Mercedes-Benz of Bellevue responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

July 24, 2023

Jesus Guerrero is my service advisor and the reason why I elect to drive past 2 closer MB dealerships on my way to Bellevue. He is excellent with communicating updates while my car is being serviced and fo More

by stamaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Guerrero
Jul 28, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 21, 2023

Took my car in for Service and Jacob and team were excellent to work with. I absolutely always have the best experience and feel valued. More

by rbaker1381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob (Jake)
Jul 26, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 20, 2023

Great customer service, Shenate is a great person. Just the service price is x3 times higher than other places and it is very expensive. Quality looks good though More

by joe.c.sleiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shenate
Jul 26, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 19, 2023

Cameron was professional, informative and taking care of his customers. I always get quality service from Mercedes More

by bahartarhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jul 24, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 17, 2023

I had a awesome experience with Sheneta. She kept me updated about the time line and the price of the service. Appreciate it. More

by Bruce Shu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheneta
Jul 20, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Chris did an outstanding job. I came in with a very low mileage car and he helped me decide what I should have done. The car was also spotless, which I really appreciated. More

by shala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago, Chris
Jul 26, 2023 -

Mercedes-Benz of Bellevue responded

We are pleased to hear you had such a positive experience with us, Shala! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 14, 2023

Very personable customer service reps. I really enjoyed Jesus and how down to earth he was. More

by jbgreenwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Jul 19, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 14, 2023

One more thumb up for Jesus. Excellent customer service. Accommodating and professional personality. This is my second service experience for the GLS. I really like the video More

by liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Jul 19, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 13, 2023

Very Friendly and professional staff,good communication especially the service advisor very knowledgeable and assuring More

by vpbeltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris santiago
Jul 17, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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